Training Tips and Tools of the Trade 2018

Program Description
This session presented training tips used to train staff on Sierra, Encore and Webpac. Catalog and circulation classes are included in mandatory training required of new employees. Also offered are advanced classes for circulation and catalog searching, as well as a class on Serials. Discussion included strategies used to train staff in all of these classes and covered different handouts and tip sheets. This session was for all users, as the concepts of training can be related to all Innovative products.

Program Numbers , Times & Locations
F01 4/24/2018 1:30 PM-2:30 PM Atlantis
J07 4/25/2018 9:00 AM-10:00 AM Oceans 9

Laura Lazaraton, Public Library of Cincinnati and Hamilton County

Program Materials

IUG2018TrainingTips.pptx (2.1 MB)