On January 2nd, 2019, Saint Paul Public Library eliminated overdue fines on all materials, after a nine-month process of research, staff and community engagement, and policy decisions which restored borrowing privileges to 42,261 patrons. Join us as we share our story, the technical processes, the data, and the lessons we’ve learned.
Presenters and Coordinators
Lisa Motschke
Library Technology Manager
St. Paul Public Library
lisa.motschke@ci.stpaul.mn.us
Jessica Zillhart
Selection Librarian
Saint Paul Public Library
Cindy LaCount
Circulation Coordinator
Saint Paul Public Library
Patrick Reckas-Jackson
Saint Paul Public Library
Materials Selector\City of Saint Paul
R09.pptx (616.8 KB)