Getting a Jump on Customer Demand
We all like to stay one jump ahead of our customers, whether by anticipating demand for popular materials or speedily getting items into their hands. In this fast-paced world, customer expectations are high. Come hear some public library ideas for ways to stay a jump ahead by offering customer-driven acquisitions and pre-release movie bibs, finding holds that fall into the cracks, getting items back to the shelf as quickly as possible, and more!
Susan Beckman - Arlington Heights Memorial Library
sbeckman@ahml.info
Margaret Jasinski - Arlington Heights Memorial Library
mjasinsk@ahml.info