In the staff client we help customers with passwords by viewing the password and how many dots are visible, if four, we know it is the last four digits of their phone number. In LEAP we are unable to find where to view the password, only to reset. Is there a way to view the password? If not, could this become an enhancement request?
I know of no place to view the length of the customer PIN / password in Leap. For us, this isn’t a big deal because our customers that stick to the four-digit PIN format have largely still changed their PIN from the last four digits of their phone number so length doesn’t mean anything in that sense.