Program Title: Support Insights: 3 quick tutorials on common questions and best practices around Backups, Authority Control projects, and opening tickets with customer support
Presentation Type: III Presentation
Program Description: Three quick tutorials on common questions and practices for both Polaris and Sierra users. (1) Backup Best Practices to protect your data and prepare for recovery if needed; (2) Supportal Tips and Best Practices for speedy ticket resolution; (3) Planning for an Authority Control Project with a 3rd Party
Presenter Information: Matthew Aldrich, Wayne DeCarr & Martha Rice Sanders