Program Description
What does a dynamite supportal ticket look like? Do you often get follow up questions after opening tickets? This session will give you tips on maximizing ticket effectiveness by reviewing best practices when using the supportal. Innovative will be joint-presenting the session.
Program Numbers , Times & Locations
G05, 04/24/2018, 3:00PM - 4:00 PM, Oceans 4
P05, 04/26/2018, 10:30AM - 11:30 AM, Oceans 6
Presenters and Coordinators
Phillip Berg, Executive Director, Morris Automated Information Network (MAIN)
Jesse Jensen, Application Support Manager, iii
Program Materials
.pdf attached