Where is the systems administration related documentation for Polaris 8.1? They used to put out very detailed documentation but the official clarivate documentation area is VERY sparse. There’s nothing for cataloging, acquisitions, or client based system administration. Unless i’m just very blind. Please let me know. I’m following this link
https://knowledge.ag-software.clarivate.com/polaris/Home.html
I think they’re continuing to backfill. For now, I would say your best bet is mashing up the old 7.8/8.0 documentation along with the latest What’s New, which is what we used to do for months on end with the old documentation site too.
Eventually, I’m guessing more will be present in the documentation area of the new portal. And I wouldn’t expect any additional “client-based system administration” since they aren’t adding anything to that area of the desktop client.
I also miss the detailed documentation that explains what things are and how they work, instead of just where they are. As Wes suggested, I’m getting by with the older per-module documents when I need to really understand something. Maybe the timeline for the backfill is something PIAC could ask about?
I was lamenting the loss of detailed documentation recently too. I appreciate the link to the old documentation, Wes! I tried using the search bar to aid a circulation manager the other day who asked about “lost paid recovery” and it only provided results for other systems. When I went through the trees and finally located it, the words I used matched so along with Eleanor’s suggestion, I’d add it would be great it we could narrow by system to get relevant results.
If you perform your search and hit enter, you’ll then be given an option to filter the results. “Pre-filtering” is something I know that has been asked about but I don’t know where it is in the pipeline.
Thanks for the tip. That area wasn’t opening up (well, there was a small blank box) in the browser I was using so I switched and can see it now.
I’m trying to share new documentation with staff as much as possible as we get ready to launch on Polaris but I find myself digging into older client documentation frequently for admin and niche topics (like floating and bound-withs) that either don’t appear or have less info in the new documentation.
I’ve been frustrated by the the searches and getting results for other systems too. Thanks for the tip on the product filtering–but being able to choose what we need first would be nicer.
