Our admin for Sierra re-worded the overdue notices since we are now fine free. Is there a way for us to see what it will looks like or print a sample? We don’t want to send a bunch of notices or trigger any action in the accounts until we can test it and see what they look like.
@cmendoza, what I do in cases like this is to find rare location codes which very few items use. If any of the items are checked out, make sure none of them are close to being overdue.
Set up a special temporary loan rule based on hourly checkouts (code K) with a loan period of 1 hour, no renewals or autorenewals and a time to first overdue of 2 hours. Similarly, create a new row at the bottom of the Loan Rule Determiner table which applies to the location code in question and which assigns the new loan rule.
Fire up a new SDA (which will be aware of these new changes) and check out an item which has the rare location code. The item should show as being due in one hour.
If your regular overdue notices job is configured as an autonotice, temporarily disable the automation. Make a copy of the job, specifying that it applies only to the rare location code and choose the new overdue notice template (if you are using a print template for it).
Two hours after the checkout, you should be able to manually run your copy of the overdue notices job. If you don’t get any output, you may first have to wait for an overnight process to run.
Remember to disable all the temporary changes when you are done. I’d leave the loan rule in place though, as you may use it again for similar future testing. I keep a “Due Immediately” loan rule around which I use for testing changes to bills; it is configured similarly to the one I have described but has only one overdue, which means “Straight to Billed”.
Thanks. I will share this with our IT department.