At 2 locations we have staff hand checking in items transferred from other branches. A large number of them tend to be items that fulfill holds. When using Leap we’ve tried to help them streamline the process by suppressing the print dialogues (which QZ Tray now does) and set the RFID to auto-poll items. Everything is great right up until it reads an item and prints a hold pickup slip, then Leap gives the ‘RFID processing suspended’ notice and you have to click CONTINUE. They’re only processing one item at a time, so all this message does is slow them down. Anyone else run into this? Or find a way to stop it?
