Hold Cancellation Notices

Hi,

Currently we do not provide Hold Cancellation notices but we are not considering turning these on. Would any library who is currently using these notices be willing to share their experience with us - positives, negatives, etc?

Best regards,

Sharon Grant
Collection and Technical Services Manager

Kitsap Regional Library

You might want to wait until 8.1 when you’ll be able to provide a reason as to why the hold is being cancelled in the notice: https://portal.productboard.com/iii/6-innovative-product-status-board-new/c/1098-enter-a-reason-when-cancelling-holds-

Otherwise it is just one generic message.

Here at Phoenix Public Library, we only send out the Cancellation notice as a non-printed notices, such as email. This saves on postage and print.

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