Program Title: ‘Help us help you’ or Managing the Needs of 50+ Libraries Using a Shared System
ILS: Sierra
Program Description: Managing the needs of 54 public libraries who share a Sierra system is a challenging task at times At the Suffolk Cooperative Library System, we have been able to weather changes to staff, scheduling, and a global pandemic using a variety of tools and guidelines. In this presentation we’ll discuss some of the ways we’ve been successful in navigating our challenges while making sure our libraries are supported.
Speaker/ Information: Eileen Keller (eileen@suffolknet.org) - Operations Manager, Suffolk Cooperative Library System
Nicole Turzillo (nicole@suffolknet.org) - ILS System Administrator, Suffolk Cooperative Library System