H07 You Do It! Leap into Staff Empowerment***

Your pre-migration training blitz has concluded. You’ve successfully migrated. Now what?

After 20 years using a proprietary ILS, the St. Charles City-County Library migrated to Polaris/Leap in January 2019. With 13 branches and over 350 employees, the challenge was how to empower staff to take ownership of their development. In response,the Library created a multi-faceted support system, that included the creation of a Polaris/Leap Ambassador program, periodic Leap Labs, and ongoing basic training courses. Learn what works for us, share your own tips, and empower your system to take the Leap!

Presenters and Coordinators
Carol Schrey
Director of Collection Services
St. Charles City-County Library

Theresa Masters
Staff Learning Coordinator
St. Charles City-County Library