Direct to printer - scale/font size?

Polaris
1

I’ve been testing using Direct to printer and want to love it. However, now that we can’t adjust the scale via the browser print dialogue, is there anywhere I can stipulate the scale/font size? The receipts having a fairly small font size is passable but the hold wrapper/pickup slip font size is way too small for us. I can’t see anywhere in the QZ Tray documentation to pass along a change in scale (we currently set it to 200%) and all I can find in the Epson documentation indicates that scale isn’t something that can be set as a default of the printer.

We are using Epson TM-T88iv printers and Leap. I did find the Staff Client printer/driver SA settings but those don’t seem to carry over to Leap. Changing the margins, which appears to be the only modification available in the Direct to printer setting, does not help enough.

I’m open to changing printer models/companies and can pass along manual editing/coding mods to our IT staff, should the solution lie in those directions.

Thanks all!

2

Which browser are you using? We had scaling issues in Edge but found that Chrome works perfectly fine.

3

If QZ is outputting significantly different from non-QZ, I’d open a support ticket about that. The new system should be picking up the same formatting “signals” at the traditional printing.

If, however, you’re saying that the traditional browser printing was also too small and that using the browser scaling to size up, then we might be in enhancement territory, I’d still open a support ticket.

I will say that, in general, there are quite a few nuances with QZ printing that piac is trying to work with Innovative to clarify. Opening up support tickets on QZ will help reinforce the idea that this new, powerful feature needs better documentation.