Clarivate soft launches New Knowledge Portal

Clarivate has asked us to pass along information on the soft launch of their New Knowledge Portal.

“Dear Colleagues,

We’re pleased to share the soft launch of the new Knowledge Portal today. This modern portal provides access to knowledge resources for Clarivate Academia & Government Software products, including Ex Libris and Innovative.

The soft launch includes product documentation, release notes and training videos for Innovative products and a subset of Ex Libris products (see full list in the FAQ). Following the soft launch, we will continue to roll out additional product content and portal capabilities on a phased basis, with a full launch planned over the subsequent weeks, completing by the end of June 2026. The portal is still under construction, and we welcome your feedback using the embedded feedback function.

As part of this initiative, we will introduce a collection of community-owned knowledge resources within the portal. You are invited to submit links to your publicly available knowledge resources/documentation wikis/websites to include in this collection using this form. These links will be shared to help the wider community discover valuable materials created and maintained by peers.

The FAQ will continue to be updated and maintained with the latest information as we progress.”

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