Does Sierra have a set amount of time before it automatically changed the status of an item from overdue to billed? If so, how long? or is that set by the library?
This can be configured using the “Max Number of Odues” element in the Sierra - Loan Rules Table:
The maximum number of overdue notices the system sends for unreturned items. The last notice is a replacement bill, which is generated after you prepare and send the level of overdue notice specified in Max Number of Odues. For more information, see Billing Lost or Unreturned Items and Setting Parameters for Billing Unreturned Items.
There’s some additional documentation about how this works here:
Sierra - Billing Lost or Unreturned Items
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