This program will briefly discuss our on-going project to explore our community’s needs through mapping our cardholder data into an online geographic information system (ArcGIS). From the early stages of cardholder address clean up all the way to overlaying recent census data onto our service map. See how we developed long term procedures keeping patron data verified and how we are adjusting our strategic planning around this newly garnered information.
Derek Brown
Rochester Hills Public Library
derek.brown@rhpl.org
