As a preface to this message I have consistently been impressed with the Hall of Solutions (now Support Center). You get to talk to the experts behind the scenes instead of waiting for that underappreciated first level support person who is somehow supposed to know everything to figure out where they are supposed to route your call. And now from Innovative:
Heading to IUG? Be sure to stop by the Support Center (formerly the Hall of Solutions) and meet the people behind your Support Center experience.
The Support Corner will be staffed by our customer care team—both managers and team members who work directly on your Support Center cases. This is a great opportunity to put faces to names and connect with the team that supports you every day.
While you’re there, you can:
- Say hello and meet the team in person
- Get updates on any open support cases
- Attend one of our Quick Hit presentations covering timely, practical topics
- Learn more about the information resources available to help you get the most out of your support experience
Our team will be on hand throughout the event to answer your questions and help you make the most of your time at IUG. We’re looking forward to connecting with you face to face!
See you at the Support Center!