12:01:56 From Rezes,Gerald (LLU) to Everyone : How are admins downloading their WAM stats from Sierra and how are you processing those stats for later presentation to stakeholders? 12:02:04 From Jim Campbell to Everyone : any on RH8 already? 12:02:18 From IUG Steering Committee to Everyone : Hi Jeff!! 12:02:50 From Jeff Campbell (He/Him) to Everyone : Hello. 12:03:20 From Rezes,Gerald (LLU) to Everyone : @Goran - I think it is coming in the future. Not immediately 12:03:23 From Justin Newcomer to Everyone : They talked about the data sync, but it seemed like a further out goal after the initial patron facing integrations 12:03:46 From Julie Cole to Everyone : Is anyone here on 5.3 yet and can you comment on whether we still have the ability to view and use other people's Create Lists? 12:04:29 From Richard Carlos to Everyone : Curious how sys admins organize users and what permissions they are allowed, currently we just use an excel doc - I wanted to see if anyone had a better way of doing this? 12:04:41 From Joy W. - Mountain View Public to Everyone : @Julie Cole We’re on beta for 5.3 and haven’t had an issue with that. 12:04:42 From Adam Hornsey to Everyone : Maybe this is the rationale behind the OAI-PMH capability coming in Sierra 5.4? 12:05:12 From Rezes,Gerald (LLU) to Everyone : OAI-PMH - Interesting possibility 12:05:17 From Justin Newcomer to Everyone : depending on your system, you may also be able to automate via Expect Scripts, we ran an export to summon for years that way. The expect script would SSH into the server and then manually work its way through the interface and run the exports/etc. We switched to Scheduler when we upgraded to Sierra from Millennium, so i'm not sure if it is still possible in Sierra's Admin Corner 12:05:19 From Jeremy Goldstein to Everyone : @richard we also maintain a giant spreadsheet 12:05:20 From Jennifer Faist | ArtCenter Library (she/her) to Everyone : We just got Scheduler. We were thinking we’d use it for bib extracts to FTP to discovery layer, mobile app, content vendors. What are other people using it for? Any clever ideas? 12:05:23 From IUG Steering Committee to Everyone : Any recommendations on server hardware? We are planning to get new servers. Any specific recommendations on servers would be greatly appreciated. 12:05:27 From Joel Tonyan to Everyone : Hey Richard, we do the same thing. We have an SQL query that will export a given user’s permissions and then storing the values in an Excel spreadsheet 12:06:03 From Becky Bowers to Everyone : For those on the beta of 5.3, do any of you have BiblioCommons as your discovery layer? We’d like to make sure there aren’t any issues that would impact us upgrading when the time comes. 12:06:21 From Mark Strang to Everyone : Same moved on to Ezproxy years ago 12:06:32 From Wendy Zhang to Everyone : yes we moved to Ezproxy already 12:06:35 From Adam Hornsey to Everyone : We (Deakin Uni Australia) use Scheduler to export and ftp our data to EDS and have for years… 12:06:37 From Lindsey Bray to Everyone : We are on WAM now, but switching to EZproxy this fall 12:06:38 From Keene Public Library to Everyone : We are! 12:06:43 From Rosy Gomez to Everyone : We are 12:06:47 From Kathryn Dunham - Kellogg Community College to Everyone : We are on WAM! 12:06:47 From Traci to Everyone : We recently migrated to EZProxy at FVRL. 12:06:54 From Renee Brumett to Everyone : We're still using WAM -- Springfield-Greene (public) -- we don't use the WAM stats, just straight from the vendor usage stats 12:06:54 From Roz Goldstein to Everyone : We are on WAM, will be migrating to OpenAthens 12:07:00 From Sarah F to Everyone : We are on WAM but use stats from the vendor 12:07:07 From Maretha to Everyone : We are 12:07:09 From Pamela.Wells@sjcd.edu to Everyone : We are on WAM too. 12:07:10 From Biblioteca Digital TEC-SH to Everyone : does this mean everyone should migrate from wam to any other proxy? 12:07:13 From Kathy Farrell to Everyone : We're migrating to Open Athens 12:07:14 From Keene Public Library to Everyone : Before we moved to Sierra in 2018 we weren't using anything for authentication, sorry to say. So WAM was a great step forward! 12:07:25 From Alan McCarthy-Behler to Everyone : @iugsteering What do you plan to do with the server? 12:07:25 From Kathleen Monti, FDIC Library to Everyone : We use IP authentication. 12:07:26 From Elizabeth Swift to Everyone : We have WAM but don't do much with the data 12:07:38 From Chuck Koontz to Everyone : We use scheduler to send bibs to EDS 12:07:49 From Arianna Schlegel (she/they) to Everyone : Scheduler makes my daily updates to Summon almost invisible (except for the email notifications that everything went through)! 12:07:50 From Heather Fisher to Everyone : Same as @Churck 12:07:55 From Dan McMahon to Everyone : MARINet uses WAM, but we get stats from vendors. I don't even download the logs, too much effort to parse them. 12:07:55 From Melody Clark, WiLS to Everyone : We use scheduler to automate patron files and to send to EBSCOS's EDS 12:08:02 From Justin Newcomer to Everyone : scheduler is excellent, we use it for autoload of patron records, as well as auto-export to Summon and ReShare and Syndetics 12:08:08 From Bob Gaydos to Everyone : I wish we had Scheduler. How much does it cost? 12:08:09 From Stephanie Ruhe to Everyone : Some of our (MOBIUS) libraries use WAM, but don't really use the stats (also in favor of vendor-generated stats in most cases). 12:08:51 From IUG Steering Committee to Everyone : @Alan -- Replace our app, db and encore servers 12:09:02 From Dan McMahon to Everyone : Create Lists question: we reorganized our lists in 2014, and found then we could only have 300 lists, no matter how many records we bought. Is this still a system limit? (Does anyone have more than 300 user review files?) 12:09:05 From Christine Schwartz to Everyone : We use Scheduler for syncing records to Summon, discovery service. We also load MARC records for e-content, the 360 MARC Updates records. 12:09:07 From Terri Kennedy to Everyone : We use WAM for one library in our consortium, but we don't do any reporting. The library may do it themselves, I'm not sure. 12:09:33 From Biblioteca Digital TEC-SH to Everyone : We have been having trouble with WAM because of new technology from vendors, is anyone -those who use WAM - having this issue? 12:09:34 From Brandon L Walker to Everyone : We're revising PIN errors and messages and have found that there aren't tokens for all the hard-coded PIN messages. Has anyone run into this problem and found a workaround? We don't want any more "Please see a Librarian" messages around our PINs. 12:10:05 From Sarah F to Everyone : For us, Scheduler came as part of the Sierra "bundle" we are on. We currently only use it for one weekly export 12:10:13 From Mark Strang to Everyone : scheduler: patron loads, summon, send nightly to: syndetics unbound, Children's Literature Comprehensive Database, etc. 12:10:44 From Alan McCarthy-Behler to Everyone : @iug Ok. I deployed two virtual servers using Dell R440s about three years ago. They work really well so far, no issues. For any kind of NAS I have to say that Synology RS series is surprisingly solid. Does that help? 12:11:00 From Christine Schwartz to Everyone : Scheduler is a great time saver. It helps to automate processes that are best automated. 12:11:10 From Keene Public Library to Everyone : For those using Scheduler for patron loads, is this primarily academic libraries? 12:11:13 From Maretha to Everyone : We have 467 review files and add/remove based on size in Admin Corner 12:11:33 From Ray to Everyone : Has anyone had the experience of iii support saying, “Innovative is moving away from DNA as security and performance stability are dictating that this is not a best practice.” A colleague at another org had been told this. 12:11:36 From Joel Tonyan to Everyone : Hi Keene Public Library, yes, we are an academic library using scheduler for patron loads 12:11:40 From Margot N to Everyone : At Pima County Public Library we are using EZPROXY and vendor stats. When we only used WAM we also used vendor stats. 12:11:43 From Ed Cherry to Everyone : Academic library here, we use scheduler for daily patron load/update 12:12:02 From Arianna Schlegel (she/they) to Everyone : @Ray I hadn’t heard that, and that is alarming! I use it for several vital processes. 12:12:04 From Keene Public Library to Everyone : Thanks. I wondered where the patron data was coming from and figured it was students 12:12:09 From Bob Gaydos to Everyone : Who has used the API to hack an alternative to Scheduler? 12:12:15 From IUG Steering Committee to Everyone : @Alan -- Yes, it does provide a starting point. Thanks!! 12:12:17 From Chuck Koontz to Everyone : Our library IT manager automated a patron load (from Banner) in collaboration with our campus IT. It doesn’t require Scheduler, contact me Chuck.koontz@biola.edu for further info 12:12:29 From Beth Juhl to Everyone : scheduler: daily export to discovery (Summon) plus paging lists (we use create lists to Mobile Work Lists) also weekly updates for statuses that sticky status didn't catch 12:12:36 From Alan McCarthy-Behler to Everyone : @iug yay! Glad to help. 12:12:36 From Suzanne Saunders to Everyone : I wish we had scheduler for all those regular manual tasks like patron loads, lists of new books for info librarians, automatic list creations for known errors in bibs or patron etc. a great tool, but a tad expensive. And it has many functions 12:12:38 From Biblioteca Digital TEC-SH to Everyone : WAM stats let us know which type of user use the databases (faculty vs students) 12:12:47 From Rezes,Gerald (LLU) to Everyone : Are there some suggestions for specific queries to use to find the daily changed records for upload to Summon or EDS? 12:12:57 From Biblioteca Digital TEC-SH to Everyone : Isn't that helpful for everyone? 12:13:14 From Karen Stevenson to Everyone : WebBridge: anyone else still using? We are but using Summon as discovery layer and wondering whether to change to 360 Link. 12:13:26 From Beth Juhl to Everyone : Gerald I look for anything changed or new "yesterday" for our Summon extract 12:13:26 From Joel Tonyan to Everyone : Hi Gerald, give me a sec and I’ll drop a screenshot of our daily export query for Summon 12:13:28 From Jeremy Goldstein- Minuteman Library Network to Everyone : @Bob We do some record cleanup tasks via python apis and windows scheduler, but pretty small scale as the API is slow 12:13:38 From Kathleen Monti, FDIC Library to Everyone : We're hosted. 12:13:40 From Melody Clark, WiLS to Everyone : Hosted and use scheduler 12:13:46 From Heather Fisher to Everyone : We're hosted and use scheduler. 12:13:46 From Mark Strang to Everyone : WE are AWS and scheduler work fine 12:13:47 From Chuck Koontz to Everyone : Hosted @biola 12:13:50 From Justin Newcomer to Everyone : We are academic higher ed, software old / self hosted in our internal cloud 12:13:50 From Joel Tonyan to Everyone : We’re hosted, but we also used Scheduler prior to being hosted 12:13:54 From Becky Bowers to Everyone : We’re hosted and use Scheduler 12:14:04 From Christine Schwartz to Everyone : We are hosted and use Scheduler, no problem. 12:14:39 From Keene Public Library to Everyone : We're hosted and have scheduler but so far haven't used it much. I tried to schedule monthly runs of our new materials lists but found it didn't always work. Haven't had a chance to go back and try to find the problem. 12:14:40 From Adam Hornsey to Everyone : Currently on premises but hopefully moving to hosted later this year 12:14:49 From Ed Cherry to Everyone : At Samford we also use scheduler to prep overdue notice files. 12:15:06 From Sheryl VanderWagen to Everyone : we don't have scheduler but we have automated frequent updates through the API with our text messaging service Shoutbomb with an SQL query We've also automated monthly, and annual patron and item counts for all of our member libraries 12:15:12 From Mary Golden to Everyone : We are on prem at Naperville 12:15:59 From Rezes,Gerald (LLU) to Everyone : Thanks @Joel Tonyan 12:16:10 From Jeremy Goldstein- Minuteman Library Network to Everyone : Here's are python script for updating the ptypes of patrons who have recently completed an online registration https://github.com/Minuteman-Library-Network/Online-Patron-Registration-Updater 12:16:11 From IUG Steering Committee to Everyone : We are turnkey. Contemplating the options to go hosted vs. acquire our own servers. 12:16:34 From Christine Schwartz to Everyone : Scheduler is not hard to use. 12:16:34 From Aaron Dabbah to Everyone : We use a variety of UNIX shell scripts, and UNIX cron jobs, especially for thing that don't require the sophistication of python 12:16:39 From Alan McCarthy-Behler to Everyone : We use the APIs/SQL/Python with an AWS server kind of a lot. Most recently it's used with a card swiper at the front door of the library to link the DB with our patrons. 12:17:03 From Vanessa Walden to Everyone : Has anyone moved to hosted recently? Interested in how you came to the decision to transition and what the experience was like. Feel free to reply to me offline - walden@plsinfo.org. Will also post this question on the listserv. 12:17:22 From Maretha to Everyone : Yes we are and we still can. 12:17:27 From Lindsey Bray to Everyone : We're moving to hosted on April 7. Fingers crossed that it all goes smoothly! 12:18:04 From Kathy Farrell to Everyone : Has anyone using Open Athens via API to your patron database been able to make it block patrons with excessive fines? 12:18:04 From Michael McGuire to Everyone : Early on, I looked at scripting and a cron job, but it was too time consuming and too steep a learning curve for me personally. Scheduler is a timesaver for us both in terms of development time and saving time on tasks. 12:19:16 From Joel Tonyan to Everyone : I shared a screenshot of our query above, Gerald, but here’s the query in text form too: ((ITEM LOCATION not equal to "" AND BIBLIOGRAPHIC UPDATED equals yesterday ) OR ORDER ODATE equals yesterday OR (BIBLIOGRAPHIC BCODE3 equal to "s" AND BIBLIOGRAPHIC UPDATED equals yesterday )) OR ((ITEM LOCATION not equal to "" AND BIBLIOGRAPHIC UPDATED is this many days ago "2") OR ORDER ODATE is this many days ago "2" OR (BIBLIOGRAPHIC BCODE3 equal to "s" AND BIBLIOGRAPHIC UPDATED is this many days ago "2")) 12:19:27 From Beth Sheets to Everyone : I agree, an earlier session made it sound like you wouldn't be able to see any other peoples lists in create lists. 12:20:28 From Phil Shirley to Everyone : Does anyone have a solution to getting JAR errors when loading SDA? We have removed unnecessary printers but that doesn't seem to help. 12:21:31 From Becky Bowers to Everyone : @Phil we occasionally have this issue. We clear out the jarcache file on the workstation and that seems to help 12:21:43 From Jill Ellern to Everyone : interested! 12:21:57 From Scott Peterson to Everyone : JAR errors a usually a network problem, check for packet loss, packet inspection software on the firewall, and any specific settings for your firewall and Sierra. 12:22:37 From Vero Castillo to Everyone : Does anybody have the script to create the file format to upload patrón via Scheduler? Our IT still gave us the column format file and they haven't had the time to change it for us, may be on summer. 12:22:38 From Jill Minor to Everyone : Yep, delete everything in the jarcache file and if issue persists, reinstall SDA 12:23:34 From Bob Gaydos to Everyone : I second what Phil just said about SQL for auditing user permissions. 12:23:36 From Kimberly Allen to Everyone : Yep that inhouse app Jeff mentioned is called the Online Sierra Authorization app and its great and easy for users. It allows use to define templates as well for fast updates. 12:23:53 From Biblioteca Digital TEC-SH to Everyone : For WAM users: We have been having trouble with WAM because of new technology from vendors, is anyone -those who use WAM - having this issue? 12:24:28 From Zorislav Plantak to Everyone : Any way to download the Online Sierra Authorization app 12:24:38 From Jennifer Schmidt to Everyone : That's what we do for our largest member library with hundreds of staff. We use SQL to find out which staff have a given permissions. We share that with the library administrators in Excel. 12:24:46 From Rezes,Gerald (LLU) to Everyone : When we have a problem with WAM, we usually open a ticket and Bonnie will fix it with the patterns file. 12:24:50 From Kimberly Allen to Everyone : contact Jeff Campbell. its an inhouse developed app 12:25:47 From Sheryl VanderWagen to Everyone : we do the same as Traci with our libraries who are getting jar errors 12:25:51 From Bob Gaydos to Everyone : Does OpenAthens and/or EZ Proxy require an extra SSL cert like WAM requires? 12:26:16 From Lena Safi 1939 to Everyone : Are there any menu items from character-based system moving into System Admin App any time soon? 12:26:19 From Brandon L Walker to Everyone : Will be back..... 12:26:53 From Arianna Schlegel (she/they) to Everyone : @Lena Ooooh the more they can move off that, the better! I hadn’t heard anything, though. 12:27:03 From Jill Minor to Everyone : Why is there even a character-based system at this point at all? 12:27:05 From Arianna Schlegel (she/they) to Everyone : @Bob Yes, we have to maintain SSL certs for EZproxy 12:27:08 From Joel Tonyan to Everyone : @Bob: Yes, EZproxy needs its own SSL cert. Needs to be a wildcard SSL cert if you want to use proxy by hostname (which you definitely do) 12:27:09 From Ed Cherry to Everyone : Bob: EZproxy user here. we have a wildcard SSL cert on our EZproxy server. 12:27:26 From Kevin Cretsos to Everyone : How many sys admins have setup alternate WebPacs or discovery layers like BlackLight, VuFind? What resources did you need to set this up, or what challenges did you have? What were the benefits and did they outweigh the hassle of setting up? 12:27:50 From Rezes,Gerald (LLU) to Everyone : Move the "Restart ports" from the CMD 12:28:27 From Phil Shirley to Everyone : SELECT p.user_name, p.permission_name FROM sierra_view.iii_user_permission_myuser p ORDER BY p.user_name, p.permission_name; 12:28:31 From Traci Monchamp (FVRL) to Everyone : tmonchamp@fvrl.bc.ca 12:28:51 From Vero Castillo to Everyone : We have some staff computers that shutdown Sierra every 5 minutes 12:28:57 From farid to Everyone : What are some of the pros and cons for Innovative Cloud vs on-prem hosting. You may communicate with me offline at farid@plsinfo.org. Thanks. 12:29:02 From Traci Monchamp (FVRL) to Everyone : Just mention jarcache in the subject line for me. 12:29:11 From ahunek to Everyone : Permissions - We create a "template" user for each position for staff. When a new employee comes on board, we use the Import Settings button to copy those permissions. 12:29:17 From n/a to Everyone : name of file Justin mentioned? 12:29:32 From Mike Barrette (Ocean State Libraries) to Everyone : iiirunner.lax 12:29:35 From Ed Cherry to Everyone : When we were working from home, some staff members were using personal computers which weren't eligible for VPN connection due to campus security rules. I added the Sierra app server to EZproxy config file so that staff could get to Sierra Web w/o VPN. 12:29:39 From alisia.revitt@maine.edu to Everyone : @Vero--that sounds like something on the machines is dropping the internet connection, like a power save feature. 12:29:53 From Jill Minor to Everyone : Years ago I used to edit iiirunner.lax to create a console so that staff would know SDA was opening! Now it's faster. 12:29:58 From Bob Gaydos to Everyone : SSL cert followup: To clarify, we have one organizational cert *.starklibrary.org and another just for WAM which is *.*.starklibrary.org. It is the second one which I would like to eliminate. 12:30:21 From Lena Safi 1939 to Everyone : @ahunek - same here! plus, copy somebody elses permissions who may be doing similar tasks 12:30:21 From alisia.revitt@maine.edu to Everyone : Just JavaScript for the stuff that's not tokens. 12:30:22 From Vero Castillo to Everyone : @alisia we did check that and it is all right 12:30:41 From Vero Castillo to Everyone : also III haven't found any answers yet 12:30:56 From Laurie to Everyone : I still have iiirunner.lax run on console on my install just to have a heads up on potential issues. 12:30:57 From pam.childers@indwes.edu to Everyone : The cloud has been good due to the backups. Prior to moving to the cloud I had to use back up tapes and change them out everyday. Also, our system seems to be faster and isn't dependent on the campus network. We had an incident with the campus network being down, but our catalog was still available for users. 12:31:02 From Jennifer Schmidt to Everyone : But doesn't Encore revert back to the webopac for e-commerce so sites have to still rely on that version for a handful of functions. 12:31:23 From Olga K. to Everyone : Has anyone found a solution to autorenewal issue when multiple courtesy notices are sent on the same day at the end of the semester (day when all patrons expire)? I have to disable autorenewals the day before the courtesy notices are sent but hope that there is another way to do it. III admitted that the problem exists but they have no plans to fix it unless it wins in Idea Lab. :( 12:31:39 From Arianna Schlegel (she/they) to Everyone : Everything pam.childers said has been our positive experience moving from turnkey to hosted. 12:31:40 From Jill Minor to Everyone : Encore reverts back to Webopac for Featured Lists also. 12:32:33 From Becky Bowers to Everyone : Anyone using PayFlow Pro for e-commerce have issues with the address check? We find that if cardholders don’t enter the address EXACTLY how it appears in Sierra it will fail the address check and confusing cardholders? 12:33:19 From farid to Everyone : That's good to know. Thanks Pam Childers. 12:33:28 From Christine Schwartz to Everyone : We use WebPAC. It was one of the reasons we migrated to Sierra last year. 12:33:30 From IUG Steering Committee to Everyone : Agreed on retiring the classic catalog. However, Encore still relies on it for editing patron's contact info. We also use the Classic catalog in order to setup the Patron Request by Staff feature (implementing PINs soon). 12:33:41 From Beth Juhl to Everyone : we've considered hiding the span on the patron login screen to get rid of the "see your librarian" message and just adding a generic "Having issues?" box 12:33:49 From Alison to Everyone : And classic catalog is what you see when you view record from Sierra, right? 12:34:02 From Lindsey Bray to Everyone : We use a third party discovery layer that does scrape WebPac for a few things, but we don't link to it anywhere 12:34:19 From Rezes,Gerald (LLU) to Everyone : Most of our patron login with LDAP/AD and PIN if very rarely used. 12:34:40 From Sheryl VanderWagen to Everyone : @Alison, you can have the helpdesk switch the public display link to Encore if you're using that 12:34:47 From Jeremy Goldstein- Minuteman Library Network to Everyone : @Alison we're set to direct the view record link to Encore 12:35:01 From Alison to Everyone : Thanks @Sheryl 12:35:19 From Alison to Everyone : I guess soon Vega when we drop Encore 12:35:22 From Lisa Motschke to Everyone : Shout out to Palo Alto Library for their work to make WebPac responsive. We copied their code to improve the WebPac experience. We're stuck with it for some account updates and payments. 12:36:11 From Jennifer Faist | ArtCenter Library (she/her) to Everyone : We use EDS as our main interface, but it send you back to WebPAC for availability, patron info, requests, etc. We did a redesign of our WebPAC to be responsive, so it works on phones, tablets, etc. library.artcenter.edu 12:37:13 From Kevin Cretsos to Everyone : Pratt Institute Libraries setup a nice redesigned WebPac worth checking out 12:37:31 From Sussy Ruiz to Everyone : How many lines do we have available on forward table? 12:37:50 From pam.childers@indwes.edu to Everyone : Arkansas State University has a responsive WebPac. I am in the process of updating our WebPac. 12:37:59 From Rezes,Gerald (LLU) to Everyone : 2nd! Susan 12:38:01 From Alan McCarthy-Behler to Everyone : Pratt's was done by Nick Dease. 12:38:07 From Julie Cole to Everyone : 100% Susan 12:38:15 From Lena Safi 1939 to Everyone : 200% Susan! 12:38:15 From Lisa Motschke to Everyone : *claps* Susan 12:38:17 From annette woods to Everyone : What Susan said. 12:38:21 From Alan McCarthy-Behler to Everyone : I'm sure he'd be ok to receive email about it. 12:38:22 From Andrea Atkinson to Everyone : Can someone elaborate on the autorenewal problem? 12:38:29 From Kimberly Allen to Everyone : Bug fixes aren't enhancement requests!! 12:38:29 From Kathleen Monti, FDIC Library to Everyone : Thank you Susan! 12:38:39 From Rezes,Gerald (LLU) to Everyone : Bug fixes should not be ideas 12:38:40 From pam.childers@indwes.edu to Everyone : I have found the Bootstrap and FontAwesome are working in the staging area in WebPac. 12:39:21 From Jennifer Faist | ArtCenter Library (she/her) to Everyone : @Brandon A web developer in our IT department did the coding, and he worked with a graphic designer from MarCom. I gave them links to examples examples, but it was mostly from scratch. 12:39:27 From Phil Shirley to Everyone : We have PayFlow Pro and I've never heard of that problem 12:39:44 From Susanna Aakko to Everyone : If you Encore still uses WebPAC My Account you could probably ask Help Desk to turn on Encore My Account. 12:39:44 From Renee Brumett to Everyone : we also have payflow pro and I don't think we've had that problem either 12:39:56 From Ray to Everyone : Check out the University of Dayton webpac for another responsive webpac! (sorry @Kevin Cretsos lol) https://flyers.udayton.edu/ 12:40:15 From Jim Campbell to Everyone : Just saw RH8 viable for Sierra 5.3 any already RH8 ? 12:40:16 From Rebecca King to Everyone : We have pay flow pro but do not use the address fields. 12:40:18 From Kevin Cretsos to Everyone : At University of Dayton we are also working on a new redesign 12:40:19 From Brandon L Walker to Everyone : U Dayton was indeed one of the first to attempt a responsive WebPAC. 12:40:36 From Dan McMahon to Everyone : Could the PayFlow address issue be with the connector account? (Meaning not PayPal.) We use PayPal with TSYS and don't have issues. 12:41:26 From alisia.revitt@maine.edu to Everyone : Yes, we found that as well 12:41:40 From alisia.revitt@maine.edu to Everyone : We switched from one load profile to another and it made a big difference 12:42:10 From alisia.revitt@maine.edu to Everyone : and it was a III swap that was staggeringly easy considering we had struggled with the patron load directions for othe rpeople so long 12:42:45 From Lisa Motschke to Everyone : Is this the pseudo marc vs delimited? 12:43:23 From Justin Newcomer to Everyone : its fixed width, like the first 8 characters mean this, then 2characters for that, then 3 for the other, etc 12:43:45 From Lisa Motschke to Everyone : Oh thank you, Justin. 12:44:24 From alisia.revitt@maine.edu to Everyone : Oh sweet potatoes: ONE of our library consortia members does the penny thing. It.... works for them I guess. Everyone else is completely befuddled. 12:45:03 From Scott Peterson to Everyone : Are the delimited patron files a CSV with each patron record on one line or still with a separate line for name, telephone, ID number, etc? 12:45:29 From Jennifer Faist | ArtCenter Library (she/her) to Everyone : We looked at Bursar In/Out, and decided against it. We’re going with eCommerce instead. 12:45:55 From alisia.revitt@maine.edu to Everyone : Delimited patron files are one patron per row 12:46:22 From Renee Bu to Everyone : Anyone has problems with Preferred Search email alert ? My library's list got cut off at letter L. No titles after the call number starting with M shows on the email alert. I have a ticket with III but got no solution. 12:47:06 From Christine Schwartz to Everyone : Our delimited patron file is one patron per row also. Ours is a pipe-separated file. 12:47:17 From Jennifer Faist | ArtCenter Library (she/her) to Everyone : We also saw that returning a lost/billed book would be a problem which deterred us from getting it. 12:48:12 From Alison to Everyone : @reneeblu what gets cut off at l? Author last name beginning with L? 12:48:13 From Beth Juhl to Everyone : @Renee Bu that's really odd - I will check ours on Saturday morning -- I have a "big" alert set up with lots of results 12:48:13 From Jill Ellern to Everyone : I think it's like 600 12:48:22 From Hadi Amjadi to Everyone : I reckon it may be 1000. 12:48:45 From Beth Juhl to Everyone : Our WAM forwarding table had almost 900 entries when we decommissioned 12:48:50 From Sloan to Everyone : haha 12:48:51 From Jill Ellern to Everyone : lol..sounds right 12:49:03 From Mark Strang to Everyone : I thought it had to due with the cycle of the moon when your system was setup 12:50:03 From Biblioteca Digital TEC-SH to Everyone : lol 12:51:29 From Rezes,Gerald (LLU) to Everyone : Second @Adam; Our IT is the usually the problem. We can access all the /iii folders. I have not tried to replicate the DB 12:51:53 From martinom43 to Everyone : we went from turnkey to software only a few years ago. would recommend having your IT folks meet with iii's before to understand expectations on both sides. 12:51:54 From Vero Castillo to Everyone : Third @Adam 12:52:33 From Adam Hornsey to Everyone : Can’t wait to go to the Cloud!!! 12:53:10 From Vero Castillo to Everyone : @Adam and it is costing us so much more!!! 12:53:23 From Rezes,Gerald (LLU) to Everyone : Yes @Justin Newcomer; III documentation about repositories is not up-to-date. 12:53:25 From Dan McMahon to Everyone : MARINet on software only: Make sure your /var partition is huge, 5G or larger. And control, yes, you can do things like delete load profiles directly, or offload the whole set to archive. III has improved the software only setup info a bit, check the listserv as well for recommendations. I've never messed with copying the DB. There are times when III throws a problem back at us incorrectly because we're software only, but other times they help where they shouldn't have to, so that's maybe a nice balance. Oh, saving lots of money, if you have the tech staff, is nice. 12:54:10 From Adam Hornsey to Everyone : 100% agree with Dan re /var 12:54:18 From Jennifer Faist | ArtCenter Library (she/her) to Everyone : We were software only for 15 years. We just went to hosted at the end of last year. We were tired of having to do the upgrades ourselves. 12:55:04 From Kevin Cretsos to Everyone : IT accidentally blocks IP for INN-REACH (Ouch)! 12:57:49 From Rezes,Gerald (LLU) to Everyone : Our sales rep is making the hosted pricing competitive. 12:57:53 From Justin Newcomer to Everyone : Before sierra, we were backed by an oracle database, so our DBAs had to do the installs because it was using our site license for Oracle, but with the new sierra / postgres we really just setup the server with its core packages, and that was mostly because of Puppet / IT configuration management 12:59:32 From Hadi Amjadi to Everyone : Thank you! 12:59:53 From Pamela.Wells@sjcd.edu to Everyone : When we went hosted in the cloud - IT did a dance of joy. Only issues we have had is during firewall upgrades IT blocking one thing or another 13:00:03 From Adam Hornsey to Everyone : 100% Pam. Firewall access is probably THE most important aspect of moving to the cloud. 13:00:34 From Theresa Pezzo to Everyone : Agreed! 13:00:37 From Federico Martinez-Garcia JR to Everyone : Thank you everyone! Great conversation! 13:00:48 From Brandon L Walker to Everyone : Our campus IT hosts us software-only right now, but we're having trouble with some of the back and forth between our IT and Innovative, especially where our IT makes broad changes (like backup solutions) without consulting us first. But then, hosting in house is much cheaper than hosting via III. 13:00:54 From Justin Newcomer to Everyone : our sierra servers are just 2 of ~600 servers that our campus Linux admins run, so with full configuration management in place they spend ~20 minutes a year thinking about the library's catalog 13:02:34 From Rezes,Gerald (LLU) to Everyone : Thanks Everyone. 13:03:04 From Beth Juhl to Everyone : thanks all - great discussion 13:03:12 From Brandon L Walker to Everyone : Thanks folks! 13:03:18 From Kevin Cretsos to Everyone : Thanks everyone!