14:05:28 From Derek Brown to Everyone : Feel free to ask any questions within the chat if you do not have a microphone. 14:05:32 From Jim Campbell to Everyone : opening day some mention of new join interoperable with Innreach ?- more on this? 14:07:48 From Sarah F to Everyone : if you have multiple branches, do you provide INN-Reach Reports access to every branch? We currently do this, but we are concerned about everyone having access to the awesome, new ability to renew INN-Reach items in an emergency. 14:08:47 From annette woods to Everyone : Sarah, tell me more about emergency renewal. I wasn't aware of that feature. 14:08:51 From Beth Sheets to Everyone : We have 16 branches and they do not have access to the inn reach reports. They have to contactour MelCat librarian. 14:08:59 From Biblioteca Digital TEC-SH to Everyone : we are a multicampus system, all they have the same access 14:09:05 From Jackie Licalzi - MeLCat to Everyone : Re: renewing IR items in an emergency -- we had a lot of problems with that, creating broken holds, etc. did others see that? 14:10:36 From Sarah F to Everyone : 33029056270564 14:10:54 From Sarah F to Everyone : Sorry - wrong paste! Renewing INN-Reach items is new in Sierra 5.3 - we are a beta tester, but we didn't know about it until I saw it mentioned in an IUG Presentation :) 14:11:13 From Sarah F to Everyone : It lives in "INN-Reach Reports" as a new report 14:11:51 From IUG Steering Committee to Everyone : I was really excited to see the NN-Reach Borrowed Report (New Feature, coming up on Sierra 5.3) which allows the ability to extend the due date. 14:11:58 From annette woods to Everyone : Thanks Sarah! We manually renewed ALL our INN-Reach items twice during our closure. What. A. Nightmare. 14:12:15 From alisia.revitt@maine.edu to Everyone : How does this new "renew" differ from simply allowing the patron's system to renew and pass the new date back. 14:13:00 From Sarah F to Everyone : Amy Homick told us that "renewals processed through the Borrowed Report do not enforce existing loan rules, limits and blocks." 14:13:09 From Katie LeBlanc to Everyone : Does anyone else use Inn-Reach Polaris, associations, and self-checks having issues of self-check not honoring the association? 14:13:10 From Sarah F to Everyone : so it seems to be more of a change due date 14:13:34 From Jackie Licalzi - MeLCat to Everyone : This renewal overrides any renewal limits or blocks set-up on the central system. 14:15:31 From Alisia - Maine InfoNet to Everyone : We appreciate the DCB problem, but since we cut our losses there, it's understanding nods, not shared pain! 14:21:52 From Katie LeBlanc to Everyone : We are using Leap for Inn-Reach, is there a job I can run more often than overnight so that we can change a status on our item that was just returned? Right now when we have an item we need to put into repair we cant change it until the next day. 14:23:10 From Alisia - Maine InfoNet to Everyone : Ooooh, wow. that renewal from report sounds like a horror show. Everyone and I mean everyone with a circulation-related login has the reports in their menu because how else can they handle their overdues and missed requests? 14:23:19 From Derek Brown to Everyone : thanks Katie. I have Sarah F's question and both of yours. 14:24:28 From Jackie Licalzi - MeLCat to Everyone : At MeLCat we have the borrower report -- which is where that renewal lives -- locked down and only authorized for central staff 14:25:27 From Alisia - Maine InfoNet to Everyone : Ok, I didn't realize that you could lock specific reports, thank you. I'll put that on my to do list. 14:26:44 From ahomick to Everyone : The Borrower Report requires authorizations 340 (INNReach reports) and 97 (override due dates) 14:26:50 From Jackie Licalzi - MeLCat to Everyone : you can't, but there is a specific pwd/auth setting on DCB/RSB that removes it from the available reports list. I can't remember if off the top of my head, b/c it is not documented or intuitive. email me at licalzij@mcls.org and I'll send it to you. 14:27:18 From Jackie Licalzi - MeLCat to Everyone : I can only assume it would also work on Sierra 14:28:11 From Sarah F to Everyone : All of our staff currently have both permissions, so we are thinking of removing Reports from everyone 14:31:42 From annette woods to Everyone : Go Theda! You tell 'em! 14:32:00 From Debbi Schaubman to Everyone : Right. Thanks, Theda! 14:33:02 From Debbi Schaubman to Everyone : precisely tom 14:33:57 From Ellen Kotrba to Everyone : If ProQuest "is" dedicated to both academic AND public libraries now since they have both Ex Libris and Innovative, then they need to develop products that are robust and intelligent enough to handle all their customers. We are a consortium that has both Alma and Polaris and they don't talk to each other nicely, per se 14:36:12 From annette woods to Everyone : We have a lot of trouble with Sierra & Polaris not playing nicely together as well. 14:39:09 From Ellen Kotrba to Everyone : It's like Apollo 13 where they had to build something that would increase their oxygen level, ProQuest needs to use their vast resources to develop the ultimate product that satisfies all and become a sellable point of the mountain - ProQuest has little time to satisfy us all.... 14:39:24 From Rose Nelson to Everyone : Yes-Agreed, James. 14:39:33 From Debbi Schaubman to Everyone : right, james 14:39:36 From Alisia - Maine InfoNet to Everyone : Seriously-- these are entire states like ours that have been locked in by Inn-Reach because it does something nobody else does. 14:39:55 From Eileen Richards to Everyone : Great job James!!!!! 14:40:14 From donna to Everyone : Agreed. Project ReShare is going to take over if INN-Reach does not progress 14:40:26 From annette woods to Everyone : What James said. 14:41:35 From Ellen Kotrba to Everyone : get the shots in the arm and get it done 14:43:16 From Biblioteca Digital TEC-SH to Everyone : thanks for everyone who help me with my question for digital sharing at the beginning of this session 14:45:53 From Jackie Licalzi - MeLCat to Everyone : Yes, we would 14:45:59 From Renee Brumett to Everyone : yes permission for that report would be good 14:46:12 From Jackie Licalzi - MeLCat to Everyone : For all the reports would be great, as well. 14:47:31 From annette woods to Everyone : I am the only one who runs the reports for our system so we just took away the option from the function menu on the circ logins. 14:54:07 From Jackie Licalzi - MeLCat to Everyone : Debbi is very sad about our 2020 stats. 14:54:34 From Alisia - Maine InfoNet to Everyone : Our inter-library transactions are actually back to almost normal 14:55:17 From Alisia - Maine InfoNet to Everyone : last half year--because curbside has driven a lot of requesting 14:55:28 From Debbi Schaubman to Everyone : Ours aren’t back to normal - not everyone has come back on the system since colleges in particular are still remote 14:56:17 From Brian to Everyone : It would be good if the INN-Reach reports could include branch info (of patron or item) along with Home Library. 14:56:56 From Brian to Everyone : yes 14:57:18 From Brian to Everyone : CWRU and yes we also have PUA 14:57:50 From Renee Brumett to Everyone : pickup location would definitely be more helpful than home library 14:58:08 From Brian to Everyone : PUA is confusing. 14:58:25 From Brian to Everyone : But it serves its purpose. 14:58:28 From Heather Parker to Everyone : Patrons love PUA 14:58:29 From donna to Everyone : MOBIUS uses PUA a lot 14:58:32 From annette woods to Everyone : I would prefer pickup location to home library as well. 14:58:51 From Alisia - Maine InfoNet to Everyone : Our academics use it, but the publics are suspicious 14:58:59 From Renee Brumett to Everyone : we use PUA so little that we mess it up every time (public library) 14:59:57 From Heather Parker to Everyone : We had remote students (years ago) and patrons just loved that they could pick another location to someplace other than one of our libraries. 15:00:21 From ahomick to Everyone : exactly 15:00:44 From Renee Brumett to Everyone : it's not easy to tell when an item is a PUA so you know to do it differently 15:01:11 From Jim Campbell to Everyone : PUA works but if the wind is too strong or solar flares PUA is the rickety bridge. 15:01:18 From Jackie Licalzi - MeLCat to Everyone : LOL 15:03:30 From Brandon L Walker to Everyone : Student circ workers indeed cannot figure out PUA... 15:03:52 From Alisia - Maine InfoNet to Everyone : WEll, if you we the acronym, I can't blame them 15:03:54 From Jim Campbell to Everyone : Thanks! 15:03:57 From Theda Schwing (OhioLINK) to Everyone : Thanks, everyone! 15:04:20 From Jackie Licalzi - MeLCat to Everyone : Thanks everyone!