14:48:07 From Alison Pruntel to Everyone : Testing chat 14:49:20 From Brett Lowell to Everyone : Received it. :-) 15:00:59 From Alison Pruntel to Everyone : Welcome all, we'll be getting started in just a moment 15:01:33 From Alison Pruntel to Everyone : Go ahead and mute yourselves, turn off video and when you're ready with a question, just put in chat that you have a question 15:02:54 From Biblioteca Digital TEC-SH to Everyone : hi 15:03:20 From Julian to Everyone : Hello, is there audio right now? 15:03:33 From AmyFarber to Everyone : It's fine 15:03:35 From Pam Skittino to Everyone : forums are only in zoom 15:03:42 From Leigh Duncan to Everyone : Yes, audio is working 15:04:08 From Brandon L Walker to Everyone : Someone has some background audio bleed. 15:04:09 From IUG Virtual - Forum 3 to Everyone : sorry, have fun! 15:04:43 From Angela to Everyone : The dog is the best part! 15:05:10 From Ally to Everyone : Hi everyone from BCLS in Angleton, TX! :) 15:05:17 From Michelle Watkins to Everyone : Hello from Pittsburgh, PA 15:05:33 From Stefanie M.H to Everyone : Hello fellow Pittsburgh person! 15:05:52 From Will Hilbert to Everyone : Yay! Pittsburghers unite! Hi All! 15:05:54 From Michelle Watkins to Everyone : Hello! 15:06:14 From Kathleen Monti to Everyone : Hail to Pitt! Greetings from Baltimore! 15:06:25 From Cathy Lamoureaux to Everyone : Hi to all 15:08:34 From Ally to Everyone : Nice to meet the speakers :) 15:08:54 From Eric Young to Everyone : Yes, very nice to meet you all! 15:10:20 From Alison Pruntel to Everyone : Please mute as you come online 15:11:00 From deann.hart to Everyone : is this all going to be about Polaris? 15:11:16 From Alison Pruntel to Everyone : Hi Deann, no, this is about all documentation. 15:11:20 From deann.hart to Everyone : Thanks! 15:11:58 From Theresa Masters to Everyone : How can we access the .pdf documentation? 15:12:30 From Erin to Everyone : Curious if customer-based SQL reports will also hit the documentation site? 15:12:30 From Wes Osborn (CLC) to Everyone : For Polaris customers that would be: https://documentation.iii.com/product-documentation/polaris2.php 15:12:48 From Alison Pruntel to Everyone : Hi all, we will go through the questions after Aaron's intro. :-) 15:13:08 From Adam Hornsey to Everyone : PLEASE move all the techdocs and vendordocs contents to documentation.iii.com 15:14:49 From CAMPBEJO to Everyone : supportal, csdirect,, manual.. still too many documentation avenues - why not a Vega discover linked data for documentation? 15:14:50 From Leigh Duncan to Everyone : Agree with Adam's request--it would be lovely for the techdocs to move to documentation.iii.com :-) 15:14:56 From Stefanie M.H to Everyone : Will we be able to access the documentation through the supportal, or is this its own login? 15:15:13 From Wes Osborn (CLC) to Everyone : https://documentation.iii.com/ doesn't require a login 15:15:22 From Stefanie M.H to Everyone : thumbs up 15:15:50 From Susanna Aakko to Everyone : Agreed - vendoredoce & techdocs should be combined. 15:16:00 From Kathleen Monti to Everyone : It would be nice to have screenshots (where to click) in the documentation. I waste a lot of time figuring out where I'm supposed to click when following the documentation. 15:16:07 From Theresa Masters to Everyone : Wes, was this for me? "For Polaris customers that would be: https://documentation.iii.com/product-documentation/polaris2.php" Asking about .pdf's? If so, this is the current manual, which I already knew about. 15:16:18 From Jill to Everyone : Thank you Wes 15:16:18 From Susanna Aakko to Everyone : Is the team responsible of developer.iii.com documentation? 15:16:31 From Jill to Everyone : I have wanted a non-login quick documentation link for years 15:16:45 From Brandon L Walker to Everyone : The Supportal search still does a miserable job uncovering some document topics. And III policies are still not all published except in older CSDirect documents which are clearly not accurate any longer. 15:16:55 From Vero Castillo to Everyone : I would like to thank you for this work you've done. 15:17:02 From Alex Vancina to Everyone : Is Vega documentation publicly available? (Or will it be?) 15:17:05 From Katie DuClos to Everyone : I agree about perma-links. We also include those in our internal documentation. 15:17:50 From Erik Burton to Everyone : Even aliases would work pretty well. If that alias is something we can count on, you need only update the target of the alias to wherever you re-home documents. 15:18:18 From Tracy Babiasz to Everyone : One thing I've noticed in documentation is little information on exact 1 2 3 steps--here's how you set this up. Go here. Do that. Find this under x menu. I frequently read what can be done but lack some of the how. Also, more potential stumbling blocks and how to deal with items that don't go as described in the documentation. 15:19:24 From Tracy Babiasz to Everyone : Yes to single point of access! I feel like there's a lot of places for me to check for potential information on how to do something. 15:19:58 From Austin Poe-HCTPL to Everyone : I very much agree with Tracy on that 15:20:03 From Daisy Paul to Everyone : Totally agree with Tracy - more documentation on exact steps and "how to" would be so useful. Plus more illustration/screenshots 15:20:05 From JIm to Everyone : use Vega as the tool - for innhouse 15:20:09 From Jennifer Faist | ArtCenter Library (she/her) to Everyone : Can there be more screenshots in Sierra documentation? 15:20:26 From Jana Gowan to Everyone : I agree with Tracy as well. The Sierra documentation assumes a certain level of knowledge that I just do not have. 15:20:38 From Rezes,Gerald (LLU) to Everyone : Using Vega to discover documentation 15:21:13 From Kathleen Monti to Everyone : I don't have a mic right now. 15:21:26 From Jill to Everyone : It is a struggle to remember where anything is, and then it's another struggle to decipher it 15:21:27 From Will Hilbert to Everyone : Even video demos that link from certain topics would be helpful. 15:21:31 From Andrea Atkinson to Everyone : I agree with consolidating somehow into one single point of access. There are several right now and you need to search them individually to make sure you've found the latest, most comprehensive information. 15:21:52 From Theresa Masters to Everyone : So this link: Documentation.iii.com looks like the built in help to me...is it different? What about true downloadable .pdf's that could be arranged into a manual for a library system (that could include that library's own circulation policies)?\ 15:22:02 From emily.reisinger to Everyone : Here is Vega + MARC + BIBFRAME documentation: https://documentation.iii.com/vega/admin/admin/MARCtoBibFrame_Book.htm Comments are welcome if this material does not address all of your questions about linked data. 15:22:42 From Jennifer Faist | ArtCenter Library (she/her) to Everyone : I am a visual learner. I find the all-text manual pages very difficult to follow. I have to read them over and over to understand them. A few pictures would help me visualize. 15:22:43 From Kelly Kobiela to Everyone : I agree about Sierra documentation being challenging. If a staff member or librarian has a question, I have to look up the documentation and then translate it for them 15:22:45 From dederosa@widener.edu to Everyone : when using Web Management Reports the 15:22:53 From Beth Juhl to Everyone : Thats a great observation, Susanna about the API documentation. thanks for asking that. 15:23:06 From Alisia Revitt Maine InfoNet to Everyone : I think that the original documentation feels more like “this is how this product/option works” but you have to know why for yourself. Newer documentation is better about saying a process, which is much more user friendly. 15:23:17 From Hadi Amjadi to Everyone : Are the documentation for enabling functions on the character based system available at a different location from Sierra Help? 15:23:18 From Wes Osborn (CLC) to Everyone : Translating ILS documentation tech speak into library staff speak = job security ;) 15:23:18 From Michelle Spinney to Everyone : Can you document back end processes we cannot see at the sysadmin level so we know how it is supposed to work? For example, the lifecycle of a page. Thanks! 15:23:30 From Adam Hornsey to Everyone : API doco needs to be completely refreshed as a high priority - especially given that more and more of us are using it. 15:23:35 From Kathleen Monti to Everyone : There are very few screenshots in the Sierra documentation. I spend a lot of time trying to figure out WHERE to click within Sierra when following the documentation. 15:23:57 From Jennifer Faist | ArtCenter Library (she/her) to Everyone : @Kathleen Exactly! 15:24:20 From dederosa@widener.edu to Everyone : When Using the Web Mangement Reports I can't log in to the CSDirect Login. Are there any certain log ins 15:24:49 From Bob Gaydos to Everyone : (sierra customer) Many instructions in CS Direct and the KB talk about a feature, menu option, setting, whatever but frequently it is not clear WHERE the feature is found; web admin, Admin Corner or SDA. If it is SDA, is it a setting, an option, a menu item, a function. Someone else mentioned screenshots - Amen to that! 15:25:05 From Jill to Everyone : I offered some homemade documentation on the Signature Capture product once and no one at III wanted it. It is good that there is now an official way to share procedures that work, when it is discovered that the documentation is old and in error. 15:25:31 From Mike Barrette (Ocean State Libraries) to Everyone : I'm not sure if this falls within the Documentation scope, but ever since "Known Issues" and "Issues fixed in this released" were separated from the formal release notes that list all new features, I find it difficult to go back and forth between the two pages, and would find it very helpful it those were brought back together in once place for a specific release. 15:25:35 From Miriam Gloger to Everyone : I want a quick reference guide that then links to the more in depth documentation. For example, one has to go through multiple different chapters to find the different Record characteristics for each record type by function (field length, number of possible codes etc), Item, Order, Volume, Holdings card, Bib, Authority 15:25:41 From JIm CAmpbell to Everyone : Documentation/news sharing how do I know who all at site has been contacted by a iii news/email -all in the supportal contact list? others? 15:25:49 From Jon McConnel to Everyone : Very happy that the Help file system in hosted Polaris client no longer crashes when attempting to use Search -- thank you! 15:26:01 From Phil Shirley to Everyone : Sorry if this is a dumb question. Where is documentation for Encore admin setup? I don't see Encore listed as an option at https://documentation.iii.com/ 15:26:34 From Hilary to Everyone : There is a FEEDBACK button on support.iii.com. Please feel free to use that button on any individual issues you find. We appreciate it when you let us know when search fails you, or when you can't find something you're sure should be available. 15:27:03 From emily.reisinger to Everyone : Vega library administration help: https://documentation.iii.com/vega/admin/Default.htm Vega patron help: https://documentation.iii.com/vega/patron/Default.htm 15:27:29 From Kelly Kobiela to Everyone : @Hilary with the search, the problem I have is that usually I don't know if the documentation should be there. So I don't know if the search failed or if there is just no documentation for what I'm looking for 15:27:31 From cr to Everyone : Agree with the documentation search. Sometimes searching for Sierra documentation takes me to millennium documentation, most of it is still valid. It seems like there should be a Sierra document too. 15:28:13 From Jill to Everyone : I too have been sent to Millennium documentation. 15:28:34 From Derek Antler to Everyone : Picking up on the previous mention of screenshots… Has the documentation team considered using animated GIFs (as seen in Google Help, for instance) to illustrate easy step-by-step processes? 15:28:55 From Ruth Souto to Everyone : Is there a way you can have a better keyword search? Example: searching “Managing the Hold Queue” pulls up no results, but that is actually a heading within “Managing Holds”. It is frustrating to not find a result when you actually use those terms. 15:29:25 From Erin to Everyone : YES to better keyword functionality. :) 15:29:43 From cengel to Everyone : Several of the pages are dated due to the variety of supported versions. Could each page include the updated date and version be included at the bottom of Sierra or even Millenium pages? Also, is there a common thesaurii like there used to be? 15:30:11 From Moon Kim to Everyone : I am a new Sierra (and its documentation) user and an improvement to the keyword searching would be very helpful 15:30:16 From Wes Osborn (CLC) to Everyone : Yeah @Ruth, for our internal library documentation I look monthly at what people are searching for and add internal keywords to existing documentation as needed. 15:30:25 From Fran Juergensmeyer to Everyone : @Ruth -- I agree! It's very frustrating to search for something that you are looking at, but not find anything. Trying to figure out what terms to use instead can be frustrating. 15:30:32 From Kevin Cretsos to Everyone : Hi. Thanks for helping improve the documentation over the past year! Has there been any thoughts on adding more screenshots to some of the Sierra WebPac documentation for the various web options or web forms? 15:32:22 From Eric Young to Everyone : First, great work on the Open Documentation effort and thank you. I would second the ability to identify our internal settings matched up to the documentation to help ensure staff know what they should be looking at... 15:32:28 From Hilary to Everyone : for @kelly - understood! If you'd like, you can still share those searches that fail to find something, we can look to see if it is something we don't have a all and need to add, or if we need to address a search problem. 15:33:00 From Ruth Vargas to Everyone : It would be helpful to have better explanations of the result of choosing a particular option in sys admin. If I make this selection, this is what patrons will see in the PAC or this is what will happen to holds or this will enable/prevent this from happening. 15:33:28 From Angela Allen to Everyone : Ruth - That would be amazing 15:33:40 From Theresa Masters to Everyone : Editable pdf would allow for screen shots to be added too. 15:33:41 From Erin Shield to Everyone : Here here Ruth! Sometimes we're not sure where exactly a SysAdmin decision is going to "manifest." :) 15:33:58 From Leigh Duncan to Everyone : Agree with Ruth. Details on implications of sys admin options would be exceedingly helpful 15:34:19 From Erin Shield to Everyone : You're doing a great job!!! Thanks for any improvements in easily accessible documentation. 15:34:20 From Theresa Masters to Everyone : I love that there is now a link to the Leap documentation outside of having to be logged into Leap! Well done! 15:34:32 From Lisa to Everyone : Yes Ruth! More explanations about how making this change affects other things listed out or examples given. 15:34:34 From Jill to Everyone : Anybody else allergic to the words "character-based system"? 15:35:15 From Cindy Brundige to Everyone : Does the new documentation site search across all the support documents the way CSDIrect does? I get results from CSDirect, Sierra Web Help, and Encore Staff Guide with one search. 15:35:36 From Aaron Terrell to Everyone : All - to reiterate, feel free to reach out to the team at doccust@iii.com. I’m also happy to chat and can be reached at aaron.terrell@iii.com 15:36:45 From lib-bryan to Everyone : sorry about that 15:37:08 From Aaron Terrell to Everyone : I am also slightly allergic Jill ;) 15:37:11 From Alan McCarthy-Behler to Everyone : @Jill I would be happy if there was a map of what to press in INNOPAC to get to what I'm reading about on the documentation portal. That alone would be so helpful. 15:37:29 From Jill to Everyone : Thank you so much Aaron I thought I was alone 15:38:10 From Jill to Everyone : @Alan that would help! 15:38:50 From Tracy Babiasz to Everyone : Agree with better access by keyword searching. I put a lot of thought into what terms to use, as it takes several tries sometimes! 15:39:18 From Will Hilbert to Everyone : @Tracy. Absolutely. Is there any way to improve the search? 15:40:07 From Bob Gaydos to Everyone : Why would the doc team NOT be the ones maintaining CS Direct? I think of CS Direct as the primary documentation source - should I be looking somewhere else? 15:41:11 From Tracy Babiasz to Everyone : Also want to add that newest documentation is clearly improved over older. Thank you! 15:41:30 From emily.reisinger to Everyone : @Bob Gaydos: You can find Sierra WebHelp (along with documentation for Polaris, Leap, Vital) at https://documentation.iii.com/. 15:42:23 From Eric Young to Everyone : I have found that documentation posted for Polaris 6.7 does not contains all content. Is this because the feature is no longer supported or just missing in 6.7 documentation? Example: Polaris 6.4 Staff Help has "See Searching Vital Digital Resources in PowerPAC - Overview." but the 6.7 documentation simply refers to the same article in text but does not actually contain the article. 15:43:01 From Christine Schwartz to Everyone : Just a comment: As a new Sierra customer, I'm finding the Sierra Web documentation very helpful. Thank you! 15:43:03 From pam.childers@indwes.edu to Everyone : Yes, that happens a lot 15:43:03 From Joy Wiser, Mountain View Public Library to Everyone : Not sure if this was mentioned. I would like to see a flow chart or check list in documentation. For example, here is what needs to be done to create a new location, branch or fund code, etc. 15:43:48 From Barb to Everyone : yes I have had that happen as well 15:44:25 From Barb to Everyone : Searching in Sierra documentation, the link will take me to Millennium 15:45:08 From cr to Everyone : Yes thanks Barb. Might be in CS Direct. 15:45:27 From Moon Kim to Everyone : There are some repeating comments here, is there a more transparent way to see which parts of the documentation are being updated? (I'm new to Sierra/Innovative so it could be this information exists somewhere I'm not aware of) 15:45:55 From pam.childers@indwes.edu to Everyone : Good point 15:48:56 From Eric Young to Everyone : Would you consider adding flow charts to show/visualize system functions for things like Floating and Notice flow, etc.? 15:49:35 From Jennifer Faist | ArtCenter Library (she/her) to Everyone : +1 for flowcharts 15:50:09 From Vero Castillo to Everyone : it is so difficult to find Updates Information for Sierra, too. :( 15:50:13 From Aaron Terrell to Everyone : @moon - The team is keeping up with active dev in Sierra, Polaris, Vega. They are playing catch up in Sierra API, and makes sure we support PM team as they prioritize other areas like Mobile Worklists recently. 15:50:13 From Bob Gaydos to Everyone : Please strive to streamline *PAC terminology such as OPAC, WebPAC, Web OPAC, INNOPAC, etc. Most of this is found in Admin Corner but not all of it. 15:50:37 From Fran Juergensmeyer to Everyone : Does this team provide documentation for SkyRiver, or is that handled by someone else? 15:51:17 From Aaron Terrell to Everyone : There is a theme regarding transparency re: changes - we’ll take that under advisement and see if some changelog mechanism might make sense 15:51:29 From Eric Young to Everyone : Thanks for the update on Vital in Polaris Docs :) 15:51:34 From Jill to Everyone : Seconding @Joy for flow charts and checklists 15:51:55 From lib-bryan to Everyone : that would be great for polaris 15:52:03 From Mary Tartaglia to Everyone : Great Idea! 15:52:04 From Katie DuClos to Everyone : Checklists would be wonderful! We create our own for Sierra and they are very helpful. 15:52:08 From Daisy Paul to Everyone : Also weighing in for that - more checklists would be amazing! 15:52:08 From Jon McConnel to Everyone : Is CS Direct the same thing as the iii.rightanswers.com Customer Supportal? 15:52:09 From Cindy Yell (BCLS) to Everyone : I second the checklist idea 15:52:12 From Richard Carlos to Everyone : like flow charts/checklists 15:52:13 From Virginia Dearborn (she/her) to Everyone : In favor of the flowchart/checklist idea by @Joy 15:52:13 From Beth Juhl to Everyone : Joy - in CSDIrect there used to be those kind of guides - add a location, etc. I still use them! 15:52:15 From Sam to Everyone : Agree! Checklist will be a great thing to have. 15:52:34 From Angela Allen to Everyone : Polaris check lists would be appreciated 15:52:42 From Fran Juergensmeyer to Everyone : Checklists that link to the relevant areas of the documentation would be wonderful! 15:52:43 From Trevor Smith to Everyone : strongly agreed with the check list! 15:52:56 From Jill to Everyone : The great difficulty is comprehending how all of the Sierra tables interoperate. Like you could have instructions to add a location code but then you have to have stuff in three or four other tables. 15:52:57 From Sam to Everyone : For Sierra customers, as well. 15:52:57 From Beth Juhl to Everyone : https://csdirect.iii.com/sierrahelp/Content/sgil/sgil_loc_add.html 15:53:00 From mbroussard to Everyone : Me too -- checklists for Polaris yes 15:53:02 From Angela Allen to Everyone : Fren - Yes 15:53:09 From cengel to Everyone : Checklists with links would be great, especially if the step includes notifying III. I.e. new location codes. 15:53:31 From Richard Carlos to Everyone : Yeah similar to the closing a branch steps we got at the start of the pandemic 15:53:50 From Jennifer to Everyone : @Joy The training team has created some checklists which available in the Training Centers - https://innovative.libguides.com/Sierra. Here's an example -https://iii365.sharepoint.com/:w:/s/ITLCresources/EXywqkpZ9dNBvr46NDO_mnYB4HsFkEyAGxeoUqg5QBkMnw?rtime=3Cd9Fmzt2Eg 15:54:25 From Theresa Masters to Everyone : Love the "What's New" Polaris documentation 15:54:33 From Barb to Everyone : III staff could ask for libraries instructions for the "hot"to" or checklist. I'm sure most libraries have created their own documentation on how to set up featues in Sierra. 15:54:56 From Cindy Brundige to Everyone : Another vote for @Joy’s checklist/flowchart idea 15:55:00 From Barb to Everyone : "How To" 15:55:22 From Katie DuClos to Everyone : For checklists, please have a way to distinguish an explanation from an action item. 15:57:03 From Michael to Everyone : Seconding the ask for documentation for Skyriver. 15:57:16 From Cindy Brundige to Everyone : Back in the day, the release notes list of new features told you if the new feature was automatically enabled and if not then listed what needed to be configured to use the new feature with links to the help telling you how to do it. I miss those 15:57:28 From Bob Gaydos to Everyone : As valuable as CS Direct is, why is it waaaaaaay at the bottom of the rightanswers portal page? 15:57:36 From mbroussard to Everyone : I"m sorry for my ignorance -- what is the CS direct that keeps getting talked about? 15:57:55 From Maisam Nouh - The Ferguson Library to Everyone : it will be nice for vega to have images in the documentation for patrons as well, maybe very short videos as well 15:58:06 From Katie DuClos to Everyone : I'm realizing what a huge undertaking updating documentation for all these systems is. 15:58:06 From Eric Young to Everyone : A checklist for library decisions on things like "What's New in Polaris" doc, we end up having to copy out the content so we can conduct testing of new features and SA changes, the record what our system chose to setup for go-live/upgrade. It would be awesome if there as some way for us to use the What's New doc to "Save As" and enter our selected settings. 15:58:06 From Alan McCarthy-Behler to Everyone : @mbroussard https://csdirect.iii.com/login.php 15:58:41 From mbroussard to Everyone : thanks, for CS direct link! 15:59:08 From Beth Juhl to Everyone : @mbroussard CSDirect is the legacy support site for Millennium with a little Sierra info 15:59:31 From Ruth Vargas to Everyone : I'm amazed at the depth of knowledge of this team and how you are able to make it intelligible to users, both library staff or our patrons. Thank you! 15:59:33 From Susanna Aakko to Everyone : csdirect Customer Support Direct I think, it was mainly only used before supportal. 15:59:37 From Fran Juergensmeyer to Everyone : I agree with Katie DuClos on seeing what a huge undertaking this is. Thank you for all your hard work and for being open to our feedback! 15:59:47 From Jill to Everyone : If you've ever made screenshot how tos for patrons you know they are out of date almost instantly 15:59:50 From Bob Gaydos to Everyone : Ditto! 15:59:56 From mbroussard to Everyone : Thanks for info about CS direct! I'm on Polaris side, but knowledge is good. 16:00:14 From pam.childers@indwes.edu to Everyone : Just a comment, I have started to put in a ticket when I cannot find an answer and the list that comes up many times points me to the documentation which keeps me from putting in a ticket. 16:00:22 From Trevor D @ MAIN to Everyone : You're the last scheduled session for the day! 16:00:30 From Beth Juhl to Everyone : good point, Pam! 16:00:33 From Cindy Brundige to Everyone : Thanks for trying to make documentation easily found by us! 16:00:48 From Liz Woolcott to Everyone : Yay! Thank you all for the work you do. It is impressive! 16:00:58 From Eric Young to Everyone : Yes, don't let our requests discourage you. There is so much to do and we appreciate all you do! Thanks for the documentation and the newly open access, it has already made a big difference! THANK YOU, KUDOS!!! 16:01:03 From Beth Juhl to Everyone : thanks so much to you and your team! 16:01:05 From cr to Everyone : Thank you! 16:01:07 From Rezes,Gerald (LLU) to Everyone : TY 16:01:08 From Melissa Freiley to Everyone : Thank you for your work and hosting this forum. 16:01:10 From Sam to Everyone : Thank you! 16:01:10 From Katie DuClos to Everyone : Thank you! Your work makes a huge difference! 16:01:10 From Beth Juhl to Everyone : great job Alison! 16:01:11 From Rosy Gomez to Everyone : Thanks!! 16:01:11 From Erin Shield to Everyone : Thanks, Alison and the WHOLE TEAM! 16:01:12 From Bob Gaydos to Everyone : Yaaay Alison! 16:01:12 From mbroussard to Everyone : Your efforts and work are appreciated! Thanks! 16:01:13 From Jill to Everyone : Thank you! 16:01:13 From Daisy Paul to Everyone : Thank you all for the documentation! Don't know what we'd do without it! 16:01:16 From Jeremy to Everyone : Thank you 16:01:17 From Will Hilbert to Everyone : Thank you! 16:01:21 From pam.childers@indwes.edu to Everyone : Thanks 16:01:22 From Jim Campbell to Everyone : Thanks 16:01:23 From Dawn Weiman to Everyone : Thank you! 16:01:23 From Alex Vancina to Everyone : Thanks! 16:01:24 From Ally to Everyone : Thank you ! 16:01:25 From Trevor Smith to Everyone : thanks 16:01:26 From Beth - Bridges to Everyone : Thank you!! 16:01:26 From khunter to Everyone : thanks 16:01:27 From Jim Campbell to Everyone : thanks 16:01:28 From Virginia Dearborn (she/her) to Everyone : Thank you! 16:01:31 From Ray to Everyone : i'll add to the wall of text ... great job Alison! 16:01:32 From cr to Everyone : you too! 16:01:32 From Alan McCarthy-Behler to Everyone : Thank you! 16:01:32 From Stefanie M.H to Everyone : thank yiu 16:01:33 From Phil Shirley to Everyone : thanks! 16:01:33 From slozon to Everyone : Thanks 16:01:34 From Kevin Cretsos to Everyone : Thanks! 16:01:34 From Susan Vedovato to Everyone : Thanks 16:01:34 From Adam Hornsey to Everyone : Thanks all 16:01:35 From Jenna to Everyone : Thank you so much! 16:01:37 From Mary Golden to Everyone : Thank you! 16:01:37 From Todd Wallwork to Everyone : Thank you ! 16:01:38 From fhon to Everyone : Thanks. 16:01:40 From Sloan to Everyone : Thank you!