# New IUG Membership System Launched - Training offered 11/8/2023, 1pm Eastern
**URL:** https://forum.innovativeusers.org/t/new-iug-membership-system-launched-training-offered-11-8-2023-1pm-eastern/1537
**Category:** IUG Announcements
**Created:** [November 3, 2023, 7:15pm UTC](https://forum.innovativeusers.org/t/new-iug-membership-system-launched-training-offered-11-8-2023-1pm-eastern/1537 "2023-11-03T19:15:02Z")
**Posts on this page:** 10
**Page:** 1
### Author:  [@wesochuck](https://forum.innovativeusers.org/u/wesochuck)
#### Post date: [November 3, 2023, 7:15pm UTC](https://forum.innovativeusers.org/t/new-iug-membership-system-launched-training-offered-11-8-2023-1pm-eastern/1537/1 "2023-11-03T19:15:02Z")
[We announced in September that we would be moving to a new membership platform](https://forum.innovativeusers.org/t/iug-news-september-2023/1444). I’m happy to report that on November 1st, 2023, the new membership system went live!
### Features
This extensive platform from [Memberleap](https://memberleap.com/) has lots of features and functionality and is cost-effective. IUG will continue to explore all the capabilities in the coming months, but right now we’re using the system to:
- [Host our IUG website](https://innovativeusers.org/).
- Process IUG membership renewal emails and payments.
- Allow you to manage [your institution’s IUG contact information](https://members.innovativeusers.org/members/mchange.php) as well as any [additional contacts linked to your account](https://members.innovativeusers.org/members/xrefs.php)\*.
- [Offer a searchable member directory](https://members.innovativeusers.org/members/directory/search_bootstrap.php?org_id=IUG)\*.
- Accept [IUG 2024 conference proposal submissions](https://forum.innovativeusers.org/t/now-accepting-conference-proposals-for-iug-2024-march-25th-27th/1534)\*.
- Handle [registrations for our monthly IUG Zoom forum events](https://members.innovativeusers.org/members/evreg_view.php)\*.
Like all new systems, there are bound to be some bumps in the road as we roll out and understand all the features. Please let us know of problems you encounter by replying to this post or [use this form to request help](https://members.innovativeusers.org/members/form.php?orgcode=IUG&fid=6329639).
\*Note: Items with a star require that you log into an active IUG member account to access them.
### To access your member account
1. If you haven’t yet, [please **reset your password**](https://innovativeusers.org/forgot_pwd.php) so you can log into the new membership system.
2. Check your SPAM or junk folder in case your password reset email ended up in there.
3. Make sure [your site contact has added you as an additional contact](https://forum.innovativeusers.org/t/managing-additional-users-with-your-iug-membership/1542) for your organization.
4. If you still aren’t able to login, please [use this form to request help](https://members.innovativeusers.org/members/form.php?orgcode=IUG&fid=6329639).
### Training on 11/8/2023, 1pm Eastern
IUG will offer a brief training/Q&A session about the new membership platform on 11/8/2023 at 1pm Eastern. [➡ You can register for the IUG membership training session](https://us06web.zoom.us/meeting/register/tZ0kcuGgpz4rEt3UGMtZQA44u6ugRwe6DQwJ), and we’ll also post a recording of the session later.
---
### Author:  [@wesochuck](https://forum.innovativeusers.org/u/wesochuck)
#### Post date: [November 8, 2023, 4:10pm UTC](https://forum.innovativeusers.org/t/new-iug-membership-system-launched-training-offered-11-8-2023-1pm-eastern/1537/2 "2023-11-08T16:10:22Z")
> [@wesochuck](#):
>
> ### Training on 11/8/2023, 1pm Eastern
>
> IUG will offer a brief training/Q&A session about the new membership platform on 11/8/2023 at 1pm Eastern. [➡ You can register for the IUG membership training session](https://us06web.zoom.us/meeting/register/tZ0kcuGgpz4rEt3UGMtZQA44u6ugRwe6DQwJ), and we’ll also post a recording of the session later.
Reminder that we’ll have a training session on the new IUG Membership system today 11/8 at 1pm Eastern. [➡ You can register here for the IUG membership training session](https://us06web.zoom.us/meeting/register/tZ0kcuGgpz4rEt3UGMtZQA44u6ugRwe6DQwJ).
---
### Author:  [@ErinS](https://forum.innovativeusers.org/u/ErinS)
#### Post date: [November 8, 2023, 4:22pm UTC](https://forum.innovativeusers.org/t/new-iug-membership-system-launched-training-offered-11-8-2023-1pm-eastern/1537/3 "2023-11-08T16:22:10Z")
Hi Wes,
I won’t be able to attend but am interested. Will this be recorded?
Erin
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### Author:  [@wesochuck](https://forum.innovativeusers.org/u/wesochuck)
#### Post date: [November 8, 2023, 4:26pm UTC](https://forum.innovativeusers.org/t/new-iug-membership-system-launched-training-offered-11-8-2023-1pm-eastern/1537/4 "2023-11-08T16:26:38Z")
Yes, we’ll also post a recording of the session afterwards.
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### Author:  [@Shane](https://forum.innovativeusers.org/u/Shane)
#### Post date: [November 8, 2023, 5:01pm UTC](https://forum.innovativeusers.org/t/new-iug-membership-system-launched-training-offered-11-8-2023-1pm-eastern/1537/5 "2023-11-08T17:01:37Z")
Thanks Erin for asking this question! I’m interested in the recording as well.
Shane
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### Author:  [@pam.childers](https://forum.innovativeusers.org/u/pam.childers)
#### Post date: [November 8, 2023, 6:37pm UTC](https://forum.innovativeusers.org/t/new-iug-membership-system-launched-training-offered-11-8-2023-1pm-eastern/1537/6 "2023-11-08T18:37:47Z")
I would like to view the recording as well.
Pam
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### Author:  [@wesochuck](https://forum.innovativeusers.org/u/wesochuck)
#### Post date: [November 8, 2023, 7:03pm UTC](https://forum.innovativeusers.org/t/new-iug-membership-system-launched-training-offered-11-8-2023-1pm-eastern/1537/7 "2023-11-08T19:03:23Z")
Here is the slide deck for the meeting: [iug-memberleap-training.pdf](https://forum.innovativeusers.org/uploads/short-url/quKnyn20JI9JipORUGJLzoILjDm.pdf) (2.4 MB)
I’ll add a link to the video once it is finished processing.
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### Author:  [@Shane](https://forum.innovativeusers.org/u/Shane)
#### Post date: [November 8, 2023, 7:12pm UTC](https://forum.innovativeusers.org/t/new-iug-membership-system-launched-training-offered-11-8-2023-1pm-eastern/1537/8 "2023-11-08T19:12:19Z")
Thanks, Wes!
**Shane Miller** _(he/him)_ | IT Manager **|** North Olympic Library System
[smiller@nols.org](mailto:smiller@nols.org) | 360-417-8500 x7720
2210 S Peabody St, Port Angeles, WA 98362
[www.nols.org](https://nam06.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.nols.org%2F&data=02%7C01%7Co365su11%40microsoft.com%7C1141d86c5d2e48b3b6ee08d7bba91bb4%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637184207309413305&sdata=jaGXIkghw2aXh10TRRR0SsWBoeRZHP2F0tlo%2BjRgR3s%3D&reserved=0) _Learn. Create. Connect._
**_Note:_** _My incoming/outgoing email messages are subject to public disclosure requirements under the Washington State Public Records Act (RCW 42.56)._
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### Author:  [@wesochuck](https://forum.innovativeusers.org/u/wesochuck)
#### Post date: [November 15, 2023, 7:11pm UTC](https://forum.innovativeusers.org/t/new-iug-membership-system-launched-training-offered-11-8-2023-1pm-eastern/1537/9 "2023-11-15T19:11:47Z")
A post was split to a new topic: [IUG Membership System Training Video](https://forum.innovativeusers.org/t/iug-membership-system-training-video/1569)
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### Author:  [@system](https://forum.innovativeusers.org/u/system)
#### Post date: [November 22, 2023, 7:12pm UTC](https://forum.innovativeusers.org/t/new-iug-membership-system-launched-training-offered-11-8-2023-1pm-eastern/1537/10 "2023-11-22T19:12:41Z")
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