# Leaping Forward with Technical Services

**URL:** https://forum.innovativeusers.org/t/leaping-forward-with-technical-services/1793
**Category:** IUG Conference 2024
**Tags:** iug-2024, technical-services, polaris
**Created:** [April 3, 2024, 3:27pm UTC](https://forum.innovativeusers.org/t/leaping-forward-with-technical-services/1793 "2024-04-03T15:27:02Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![derekbrownrhpl](https://forum.innovativeusers.org/letter_avatar_proxy/v4/letter/d/c5a1d2/32.png) [@derekbrownrhpl](https://forum.innovativeusers.org/u/derekbrownrhpl)
#### Post date: [April 3, 2024, 3:27pm UTC](https://forum.innovativeusers.org/t/leaping-forward-with-technical-services/1793/1 "2024-04-03T15:27:02Z")

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**Program Title:** Leaping Forward with Technical Services  
**ILS:** Polaris  
**Program Description:** CCS is a consortium of 31 public libraries serving over 2,000 staff across our members. While public services staff at our libraries exclusively utilize Leap, a significant portion of our technical services staff still rely on the staff client. Learn how we’ve encouraged technical services staff to explore Leap through training opportunities and exercises, including a design thinking activity that helped us identify the largest barriers to adopting Leap for this group.

**Speaker/ Information:** Debra Wischmeyer ([dwischmeyer@ccslib.org](mailto:dwischmeyer@ccslib.org)) - Director of Member Services Cooperative Computer Services (CCS)

**Presentations:**  
[2024 IUG Leaping Forward with Tech.pptx](https://forum.innovativeusers.org/uploads/short-url/qNTBpkyC3UMSDv1p0cK3LMUPu4D.pptx) (2.5 MB)