# Borrowing Brilliance: Tech Tips Inspired by Other Sectors

**URL:** https://forum.innovativeusers.org/t/borrowing-brilliance-tech-tips-inspired-by-other-sectors/1799
**Category:** IUG Conference 2024
**Tags:** iug-2024, tech-tips
**Created:** [April 3, 2024, 3:42pm UTC](https://forum.innovativeusers.org/t/borrowing-brilliance-tech-tips-inspired-by-other-sectors/1799 "2024-04-03T15:42:29Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![derekbrownrhpl](https://forum.innovativeusers.org/letter_avatar_proxy/v4/letter/d/c5a1d2/32.png) [@derekbrownrhpl](https://forum.innovativeusers.org/u/derekbrownrhpl)
#### Post date: [April 3, 2024, 3:42pm UTC](https://forum.innovativeusers.org/t/borrowing-brilliance-tech-tips-inspired-by-other-sectors/1799/1 "2024-04-03T15:42:29Z")

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**Program Title:** Borrowing Brilliance: Tech Tips Inspired by Other Sectors  
**ILS:** General  
**Program Description:** Pablo Picasso once reportedly said ‘good artists borrow, great artists steal.’ This session aims to inspire us to all to look at our work in a different way by pilfering smart ideas from seemingly unrelated fields such as: car repair, lean manufacturing, and HVAC repair. Imagine library tech staff wielding diagnostic tools like seasoned mechanics, streamlining digital processes with the precision of a lean manufacturing guru, and maintaining systems with the thoroughness of an HVAC technician - all while probably not getting their hands as dirty. This program offers a series of scenarios where the art of knowledge work in libraries can be reimagined through this unusual yet surprisingly fitting lens, proving that sometimes, the best way to fix a server is to think like someone who fixes air conditioners.

**Speaker/ Information:** Wes Osborn ([wosborn@clcohio.org](mailto:wosborn@clcohio.org)) - Executive Director, Central Library Consortium

[🔽 Download the slides here](https://www.innovativeusers.org/docs/wes-iug-2024-presentation-borrowing-brilliance.pptx).