# Polaris **URL:** https://forum.innovativeusers.org/c/polaris/8.md?page=3 [Latest](https://forum.innovativeusers.org/latest.md) · [Categories](https://forum.innovativeusers.org/categories.md) · [Tags](https://forum.innovativeusers.org/tags.md) **Page:** 4 --- ## [Any real world Leap Offline Usage tips you want to share?](https://forum.innovativeusers.org/t/any-real-world-leap-offline-usage-tips-you-want-to-share/2007)
**Author:** [@wesochuck](https://forum.innovativeusers.org/u/wesochuck)\ **Replies:** 11\ **Last updated:** [November 26, 2025, 5:24pm UTC](https://forum.innovativeusers.org/t/any-real-world-leap-offline-usage-tips-you-want-to-share/2007 "2025-11-26T17:24:55Z")
We’re preparing to add a new member to our consortium this fall. Since we’re now at 99% Leap usage at some locations, we’re expecting some members would prefer to use Leap Offline during this time. We’re aware of the li… --- ## [Polaris - Address Data Validation](https://forum.innovativeusers.org/t/polaris-address-data-validation/2701)
**Author:** [@traciglass](https://forum.innovativeusers.org/u/traciglass)\ **Replies:** 4\ **Last updated:** [November 24, 2025, 2:27pm UTC](https://forum.innovativeusers.org/t/polaris-address-data-validation/2701 "2025-11-24T14:27:36Z")
Hi! Does anyone use an address validation plug-in or software with Polaris for library card applications? So, like something where it will autocomplete addresses with correct formatting (like things you see with websit… --- ## [Winning ideas from Polaris 8.1 MEEP vote!](https://forum.innovativeusers.org/t/winning-ideas-from-polaris-8-1-meep-vote/2707)
**Author:** [@kleblanc](https://forum.innovativeusers.org/u/kleblanc)\ **Replies:** 0\ **Last updated:** [November 21, 2025, 1:19pm UTC](https://forum.innovativeusers.org/t/winning-ideas-from-polaris-8-1-meep-vote/2707 "2025-11-21T13:19:11Z")
Here are the winning ideas from the Polaris 8.1 MEEP voting process: Leap Find Tool window and New tabs from Find Tool in Leap Stacked Sorting Add ability to enter a reason when cancelling a hold Return to where you … --- ## [Today is the last day to vote in MEEP Polaris 8.1 election](https://forum.innovativeusers.org/t/today-is-the-last-day-to-vote-in-meep-polaris-8-1-election/2703)
**Author:** [@kleblanc](https://forum.innovativeusers.org/u/kleblanc)\ **Replies:** 0\ **Last updated:** [November 20, 2025, 12:49pm UTC](https://forum.innovativeusers.org/t/today-is-the-last-day-to-vote-in-meep-polaris-8-1-election/2703 "2025-11-20T12:49:51Z")
Today is your last day to vote in the Polaris MEEP election. Your IUG site manager can use this link to cast your ballot :ballot\_box: . The ballot will ask the site manager to rank the ideas in order of importance. Ballo… --- ## [Leap Video Trainings](https://forum.innovativeusers.org/t/leap-video-trainings/2305)
**Author:** [@rpruiett](https://forum.innovativeusers.org/u/rpruiett)\ **Replies:** 3\ **Last updated:** [November 19, 2025, 9:56pm UTC](https://forum.innovativeusers.org/t/leap-video-trainings/2305 "2025-11-19T21:56:23Z")
Hello friends, I hope that everyone who was able to make it to IUG 2025 had a great time. I myself got sick, but what I could attend I found valuable and worthwhile. Toward the end I attended a session, “Making the Lea… --- ## [Bulk Undelete a record set of deleted items](https://forum.innovativeusers.org/t/bulk-undelete-a-record-set-of-deleted-items/2695)
**Author:** [@Leenie](https://forum.innovativeusers.org/u/Leenie)\ **Replies:** 1\ **Last updated:** [November 11, 2025, 4:31pm UTC](https://forum.innovativeusers.org/t/bulk-undelete-a-record-set-of-deleted-items/2695 "2025-11-11T16:31:52Z")
Hi there. Is it possible to bulk undelete a record set of items that have the record status of “delete”? In other words they’ve been deleted once, but I want to undo that. Thanks! --- ## [Experiences with phone notice vendors?](https://forum.innovativeusers.org/t/experiences-with-phone-notice-vendors/2662)
**Author:** [@eolmstead](https://forum.innovativeusers.org/u/eolmstead)\ **Replies:** 4\ **Last updated:** [November 6, 2025, 9:42pm UTC](https://forum.innovativeusers.org/t/experiences-with-phone-notice-vendors/2662 "2025-11-06T21:42:45Z")
We had another post on this topic back in February ( Phone Notice Services ) but it didn’t get much traction. We recently committed to getting true SMS from Polaris, only to discover that we can’t run both that and iTiv… --- ## [Repost regarding potential browser changes that would affect QZ tray (and any similar product)](https://forum.innovativeusers.org/t/repost-regarding-potential-browser-changes-that-would-affect-qz-tray-and-any-similar-product/2688)
**Author:** [@wesochuck](https://forum.innovativeusers.org/u/wesochuck)\ **Replies:** 1\ **Last updated:** [November 6, 2025, 1:38pm UTC](https://forum.innovativeusers.org/t/repost-regarding-potential-browser-changes-that-would-affect-qz-tray-and-any-similar-product/2688 "2025-11-06T13:38:46Z")
This is a repost from the QZ tray folks regarding a potential upcoming change that would affect QZ tray or any similar product. QZ tray is the new no-popup required, printing helper application that was released for Expr… --- ## [Polaris 8.1 MEEP voting begins today at 12p eastern!](https://forum.innovativeusers.org/t/polaris-8-1-meep-voting-begins-today-at-12p-eastern/2686)
**Author:** [@kleblanc](https://forum.innovativeusers.org/u/kleblanc)\ **Replies:** 0\ **Last updated:** [October 30, 2025, 2:09pm UTC](https://forum.innovativeusers.org/t/polaris-8-1-meep-voting-begins-today-at-12p-eastern/2686 "2025-10-30T14:09:57Z")
Your IUG site manager will receive a ballot on Thursday, October 30th at 12p eastern. If you didn’t receive a ballot please use this link to cast your ballot :ballot\_box: . The ballot will ask the site manager to rank th… --- ## [Leap 'RFID processing suspended' notice](https://forum.innovativeusers.org/t/leap-rfid-processing-suspended-notice/2684)
**Author:** [@Gabe\_Billings](https://forum.innovativeusers.org/u/Gabe_Billings)\ **Replies:** 0\ **Last updated:** [October 29, 2025, 3:57pm UTC](https://forum.innovativeusers.org/t/leap-rfid-processing-suspended-notice/2684 "2025-10-29T15:57:00Z")
At 2 locations we have staff hand checking in items transferred from other branches. A large number of them tend to be items that fulfill holds. When using Leap we’ve tried to help them streamline the process by suppress… --- ## [News from PIAC - October 2025](https://forum.innovativeusers.org/t/news-from-piac-october-2025/2682)
**Author:** [@kliberty](https://forum.innovativeusers.org/u/kliberty)\ **Replies:** 0\ **Last updated:** [October 28, 2025, 8:38pm UTC](https://forum.innovativeusers.org/t/news-from-piac-october-2025/2682 "2025-10-28T20:38:01Z")
Greetings, Polaris Community! We hope your Fall is going smoothly and your pumpkin spice is strong. Here are this month’s updates and discussions from the Polaris ILS Advisory Committee. Known Issues Portal – Improvem… --- ## [Failed Phone Notifications from 3rd Party Vendors](https://forum.innovativeusers.org/t/failed-phone-notifications-from-3rd-party-vendors/896)
**Author:** [@mhammermeister](https://forum.innovativeusers.org/u/mhammermeister)\ **Replies:** 6\ **Last updated:** [October 18, 2025, 9:32pm UTC](https://forum.innovativeusers.org/t/failed-phone-notifications-from-3rd-party-vendors/896 "2025-10-18T21:32:54Z")
Hi all- If any of you use an outside vendor for phone notifications, can you tell me what happens in the system when the vendor is unable to reach the patron? We export all of our phone calls to Unique. They will atte… --- ## [Label Printing in Polaris](https://forum.innovativeusers.org/t/label-printing-in-polaris/2667)
**Author:** [@mlacoste](https://forum.innovativeusers.org/u/mlacoste)\ **Replies:** 1\ **Last updated:** [October 14, 2025, 11:36pm UTC](https://forum.innovativeusers.org/t/label-printing-in-polaris/2667 "2025-10-14T23:36:14Z")
We are moving to a reconfigured database on Polaris. We are also moving from 7.7 to 7.8. When I print a label in the new database it comes out lighter than in the old, especially on the spine. The settings in both databa… --- ## [Bulk add placeholder items to bib records](https://forum.innovativeusers.org/t/bulk-add-placeholder-items-to-bib-records/2661)
**Author:** [@Tomiko](https://forum.innovativeusers.org/u/Tomiko)\ **Replies:** 1\ **Last updated:** [October 9, 2025, 7:44pm UTC](https://forum.innovativeusers.org/t/bulk-add-placeholder-items-to-bib-records/2661 "2025-10-09T19:44:57Z")
We have record sets of bibs for titles we ordered through a certain vendor that is shuttering that we are trying to shift other vendors. Our acq staff deleted all the on-order item records. In order to allow holds to be … --- ## [Join Us for the Rocky Mountain IUG Regional Conference – November 5 at Denver Public Library](https://forum.innovativeusers.org/t/join-us-for-the-rocky-mountain-iug-regional-conference-november-5-at-denver-public-library/2660)
**Author:** [@vzuniga](https://forum.innovativeusers.org/u/vzuniga)\ **Replies:** 0\ **Last updated:** [October 7, 2025, 7:37pm UTC](https://forum.innovativeusers.org/t/join-us-for-the-rocky-mountain-iug-regional-conference-november-5-at-denver-public-library/2660 "2025-10-07T19:37:51Z")
Dear Colleagues, We’re excited to invite you to the Rocky Mountain IUG Regional Conference on Wednesday, November 5, 2025, hosted at the Denver Public Library. This one-day event is a great opportunity to reignite our … --- ## [News from PIAC - September 2025](https://forum.innovativeusers.org/t/news-from-piac-september-2025/2654)
**Author:** [@MLisowsky](https://forum.innovativeusers.org/u/MLisowsky)\ **Replies:** 0\ **Last updated:** [October 2, 2025, 1:22pm UTC](https://forum.innovativeusers.org/t/news-from-piac-september-2025/2654 "2025-10-02T13:22:05Z")
Greetings and happy Fall, Polaris Community! Innovative Webinar Page The Innovative Webinar page has received a fresh new look: https://videos.clarivate.com/watch/eLDH3bzq45Fp5X3AfnYaSr Webinar recordings for 2025 hav… --- ## [Anyone using Verified Borrow Registration from Unique?](https://forum.innovativeusers.org/t/anyone-using-verified-borrow-registration-from-unique/2644)
**Author:** [@smcclain](https://forum.innovativeusers.org/u/smcclain)\ **Replies:** 0\ **Last updated:** [September 29, 2025, 4:57pm UTC](https://forum.innovativeusers.org/t/anyone-using-verified-borrow-registration-from-unique/2644 "2025-09-29T16:57:33Z")
Curious is anyone is using Verified Borrow Registration from Unique. I’d love to know to know if patrons and staff like it? We are looking to possible use as a replacement for Quipu. --- ## [7.8 Web ExpressCheck timeout issues](https://forum.innovativeusers.org/t/7-8-web-expresscheck-timeout-issues/2638)
**Author:** [@Gabe\_Billings](https://forum.innovativeusers.org/u/Gabe_Billings)\ **Replies:** 1\ **Last updated:** [September 26, 2025, 12:14pm UTC](https://forum.innovativeusers.org/t/7-8-web-expresscheck-timeout-issues/2638 "2025-09-26T12:14:07Z")
Curious if there are folks actually using 7.8’s web-based ExpressCheck in their library. We’re testing things out right now hoping to be live in early November. The last issue I’m noticing is how quickly it seems to log … --- ## [Customizing browser-based ExpressCheck](https://forum.innovativeusers.org/t/customizing-browser-based-expresscheck/2563)
**Author:** [@CyberpunkLibrarian](https://forum.innovativeusers.org/u/CyberpunkLibrarian)\ **Replies:** 3\ **Last updated:** [September 26, 2025, 11:08am UTC](https://forum.innovativeusers.org/t/customizing-browser-based-expresscheck/2563 "2025-09-26T11:08:57Z")
Thanks to the new browser-based ExpressCheck, you have some customization options to play with that’ll make your self-check machine look like something that belongs in your library. Depending on how far you want to take … --- ## [Printing from web ExpressCheck 7.8 using QZ Tray](https://forum.innovativeusers.org/t/printing-from-web-expresscheck-7-8-using-qz-tray/2625)
**Author:** [@Gabe\_Billings](https://forum.innovativeusers.org/u/Gabe_Billings)\ **Replies:** 3\ **Last updated:** [September 25, 2025, 6:56pm UTC](https://forum.innovativeusers.org/t/printing-from-web-expresscheck-7-8-using-qz-tray/2625 "2025-09-25T18:56:48Z")
Our library is moving from on-premise hosted Polaris 7.5 to cloud hosted 7.8. We’ve been using Leap for a while but this is our first experience moving away from local app-based ExpressCheck to the new web based version. … --- ## [Polaris LEAP and RFID](https://forum.innovativeusers.org/t/polaris-leap-and-rfid/2627)
**Author:** [@jgoossen](https://forum.innovativeusers.org/u/jgoossen)\ **Replies:** 10\ **Last updated:** [September 19, 2025, 5:10pm UTC](https://forum.innovativeusers.org/t/polaris-leap-and-rfid/2627 "2025-09-19T17:10:30Z")
Looking for help to connect Bibliotheca RFID equipment to LEAP. Any IT folks out there that have done this successfully? We are using LEAP 7.8 and the Security Manager software that is provided by Innovative. So far all … --- ## [Authority Control option on Overdrive import profile?](https://forum.innovativeusers.org/t/authority-control-option-on-overdrive-import-profile/2610)
**Author:** [@ktait](https://forum.innovativeusers.org/u/ktait)\ **Replies:** 0\ **Last updated:** [September 8, 2025, 8:12pm UTC](https://forum.innovativeusers.org/t/authority-control-option-on-overdrive-import-profile/2610 "2025-09-08T20:12:22Z")
Hi all, I’m wondering about this setting for import profiles: Perform Authority Control. Specifically, I wondered about turning this on for incoming Overdrive records. Am I in for a world of hurt? Will this do anything u… --- ## [Browser anti-malware extension causes Leap issues](https://forum.innovativeusers.org/t/browser-anti-malware-extension-causes-leap-issues/2607)
**Author:** [@wesochuck](https://forum.innovativeusers.org/u/wesochuck)\ **Replies:** 0\ **Last updated:** [September 3, 2025, 2:52pm UTC](https://forum.innovativeusers.org/t/browser-anti-malware-extension-causes-leap-issues/2607 "2025-09-03T14:52:04Z")
A heads-up that a few folks have observed that some browser anti-malware extensions can cause errors in Leap. Specifically, the error message “Breaking Browser Locker Behavior detected”. A couple of known vendors tha… --- ## [Duplicate entries](https://forum.innovativeusers.org/t/duplicate-entries/2443)
**Author:** [@Leenie](https://forum.innovativeusers.org/u/Leenie)\ **Replies:** 8\ **Last updated:** [August 29, 2025, 3:13pm UTC](https://forum.innovativeusers.org/t/duplicate-entries/2443 "2025-08-29T15:13:31Z")
Hi all. In Sierra, Headings Reports I used to run a search for “Duplicate Entries”. I’m not sure what all it was searching but I’d get a list of duplicate patron and item barcodes and bibs that had the same 001 tag (I … --- ## [News From PIAC - August 2025](https://forum.innovativeusers.org/t/news-from-piac-august-2025/2603)
**Author:** [@mhammermeister](https://forum.innovativeusers.org/u/mhammermeister)\ **Replies:** 0\ **Last updated:** [August 29, 2025, 1:41pm UTC](https://forum.innovativeusers.org/t/news-from-piac-august-2025/2603 "2025-08-29T13:41:39Z")
Leap Direct-to-Printer / QZ Tray At the August IUG Forum, some customers reported difficulties configuring the new Direct-to-Printer options in Polaris 7.8. The platform was designed so that any printer that previously … --- ## [Record set of items without barcodes](https://forum.innovativeusers.org/t/record-set-of-items-without-barcodes/2602)
**Author:** [@Leenie](https://forum.innovativeusers.org/u/Leenie)\ **Replies:** 3\ **Last updated:** [August 29, 2025, 1:14pm UTC](https://forum.innovativeusers.org/t/record-set-of-items-without-barcodes/2602 "2025-08-29T13:14:22Z")
I’m sure there is a simple way to do this but I sure can’t figure it out tonight. How do I get a record set of items without barcodes? I can see the report of them in SSRS and I can export to various formats, but I can… --- ## [Create patron record set from file other than patron IDs](https://forum.innovativeusers.org/t/create-patron-record-set-from-file-other-than-patron-ids/2593)
**Author:** [@Leenie](https://forum.innovativeusers.org/u/Leenie)\ **Replies:** 5\ **Last updated:** [August 28, 2025, 11:48pm UTC](https://forum.innovativeusers.org/t/create-patron-record-set-from-file-other-than-patron-ids/2593 "2025-08-28T23:48:55Z")
Hi all, Is there any workaround to create a patron record set when you only have a list of patron barcodes, or email addresses, etc.? Thanks. --- ## [Changing delimiter from $ to dagger easily](https://forum.innovativeusers.org/t/changing-delimiter-from-to-dagger-easily/2598)
**Author:** [@Weaverlr](https://forum.innovativeusers.org/u/Weaverlr)\ **Replies:** 3\ **Last updated:** [August 27, 2025, 5:04pm UTC](https://forum.innovativeusers.org/t/changing-delimiter-from-to-dagger-easily/2598 "2025-08-27T17:04:28Z")
Hello, Is there a quick, easy way to change the delimiter when I copy/paste a record from another source while cataloging? The source is using $, but I use the dagger. If I copy and paste a record from a source that I c… --- ## [Spine Label Printers for Leap](https://forum.innovativeusers.org/t/spine-label-printers-for-leap/2599)
**Author:** [@otplsteve](https://forum.innovativeusers.org/u/otplsteve)\ **Replies:** 0\ **Last updated:** [August 27, 2025, 2:38pm UTC](https://forum.innovativeusers.org/t/spine-label-printers-for-leap/2599 "2025-08-27T14:38:00Z")
Does anyone have any thoughts, good or bad, on the Zebra ZD421 label printer? Specifically for printing spine labels from Leap? Or any recommendations for another make / model that works well with Leap? --- ## [Manual Bill Processing follows different rules](https://forum.innovativeusers.org/t/manual-bill-processing-follows-different-rules/2595)
**Author:** [@wesochuck](https://forum.innovativeusers.org/u/wesochuck)\ **Replies:** 0\ **Last updated:** [August 26, 2025, 2:19pm UTC](https://forum.innovativeusers.org/t/manual-bill-processing-follows-different-rules/2595 "2025-08-26T14:19:19Z")
We recently found out that Manual bills use the consortium’s settings, not the Polaris System Administration (SA) notification options. We’re sharing this here in case other consortia find themselves chasing notice issue… [Previous page](https://forum.innovativeusers.org/c/polaris/8.md?page=2) [Next page](https://forum.innovativeusers.org/c/polaris/8.md?page=4)