# General **URL:** https://forum.innovativeusers.org/c/general/25.md [Latest](https://forum.innovativeusers.org/latest.md) · [Categories](https://forum.innovativeusers.org/categories.md) · [Tags](https://forum.innovativeusers.org/tags.md) --- ## [About the General category](https://forum.innovativeusers.org/t/about-the-general-category/233)
**Author:** [@system](https://forum.innovativeusers.org/u/system)\ **Replies:** 0\ **Last updated:** [September 17, 2022, 2:40am UTC](https://forum.innovativeusers.org/t/about-the-general-category/233 "2022-09-17T02:40:10Z")
Post topics about other Innovative products here like: Vega, InnReach, Mobile, etc. Add tag(s) to your post to help distinguish between the different product lines. Or, use this category if you have a topic that doesn’t … --- ## [Patron notification success metrics](https://forum.innovativeusers.org/t/patron-notification-success-metrics/3071)
**Author:** [@eolmstead](https://forum.innovativeusers.org/u/eolmstead)\ **Replies:** 0\ **Last updated:** [October 19, 2026, 6:32pm UTC](https://forum.innovativeusers.org/t/patron-notification-success-metrics/3071 "2026-10-19T18:32:46Z")
I’ve started tracking the outcomes out of the Polaris–\>Vega LX Starter email notices process more closely in an attempt to pin down rashes of failures we’ve been seeing. As part of that, I’ve started to measure (for the … --- ## [Note from IUG Zoom Forum: Cataloging in Sierra](https://forum.innovativeusers.org/t/note-from-iug-zoom-forum-cataloging-in-sierra/3045)
**Author:** [@SarahK](https://forum.innovativeusers.org/u/SarahK)\ **Replies:** 2\ **Last updated:** [September 22, 2026, 8:41pm UTC](https://forum.innovativeusers.org/t/note-from-iug-zoom-forum-cataloging-in-sierra/3045 "2026-09-22T20:41:52Z")
Lots of interesting topics were raised at today’s Zoom forum on Cataloging in Sierra. Here are some of the topics raised: Staff permissions A question was raised about limiting permissions for some cataloguing functi… --- ## [Problems with web crawler/bot swarms (hosted sites)](https://forum.innovativeusers.org/t/problems-with-web-crawler-bot-swarms-hosted-sites/2992)
**Author:** [@eolmstead](https://forum.innovativeusers.org/u/eolmstead)\ **Replies:** 21\ **Last updated:** [September 17, 2026, 2:05pm UTC](https://forum.innovativeusers.org/t/problems-with-web-crawler-bot-swarms-hosted-sites/2992 "2026-09-17T14:05:37Z")
We are hosted by III and we’ve experienced a significant uptick in our site being swarmed by web crawlers to the point that Leap (we are a Polaris library) becomes unusable. The reliable indicator is an “unable to connec… --- ## [Notes from IUG Zoom Forum: Third Party Vendors](https://forum.innovativeusers.org/t/notes-from-iug-zoom-forum-third-party-vendors/3022)
**Author:** [@EleanorC](https://forum.innovativeusers.org/u/EleanorC)\ **Replies:** 3\ **Last updated:** [August 24, 2026, 9:05pm UTC](https://forum.innovativeusers.org/t/notes-from-iug-zoom-forum-third-party-vendors/3022 "2026-08-24T21:05:39Z")
Here is a list of vendors/services that we discussed. If I missed any or if you have any follow-up questions or contributions, please comment below. Authorities: one library is looking for a vendor. Most respondents ar… --- ## [Vega on Catalog Kiosks](https://forum.innovativeusers.org/t/vega-on-catalog-kiosks/2988)
**Author:** [@Amanda\_Lee](https://forum.innovativeusers.org/u/Amanda_Lee)\ **Replies:** 1\ **Last updated:** [August 10, 2026, 5:03pm UTC](https://forum.innovativeusers.org/t/vega-on-catalog-kiosks/2988 "2026-08-10T17:03:12Z")
We are trying to connect our Vega catalog to catalog kiosks, but the Vega labels for facets and buttons are showing oddly. We are using public web browser by Team software version 3. I don’t see how I can share a picture… --- ## [Automating web-based Innovative products/utilities with Selenium and Python/Java/C++](https://forum.innovativeusers.org/t/automating-web-based-innovative-products-utilities-with-selenium-and-python-java-c/2949)
**Author:** [@bgaydos](https://forum.innovativeusers.org/u/bgaydos)\ **Replies:** 12\ **Last updated:** [June 22, 2026, 5:01pm UTC](https://forum.innovativeusers.org/t/automating-web-based-innovative-products-utilities-with-selenium-and-python-java-c/2949 "2026-06-22T17:01:21Z")
Hello! I’d like to know if anyone has attempted to automate or script-drive Sierra’s web-based admin app using any method, and if so, what your experience has been. Use Case: I find myself in the position of needing… --- ## [Understanding PARTITION BY in SQL Server and PostgreSQL](https://forum.innovativeusers.org/t/understanding-partition-by-in-sql-server-and-postgresql/2962)
**Author:** [@bgaydos](https://forum.innovativeusers.org/u/bgaydos)\ **Replies:** 0\ **Last updated:** [June 7, 2026, 5:37am UTC](https://forum.innovativeusers.org/t/understanding-partition-by-in-sql-server-and-postgresql/2962 "2026-06-07T05:37:51Z")
In my SQL presentations at the last couple of IUG conferences, I really wanted to cover window functions but there was never enough time. A recent post on SQLServerCentral offers a very accessible introduction to the s… --- ## [OrangeBoy and the like who need access to data](https://forum.innovativeusers.org/t/orangeboy-and-the-like-who-need-access-to-data/2932)
**Author:** [@lshedrick](https://forum.innovativeusers.org/u/lshedrick)\ **Replies:** 11\ **Last updated:** [May 14, 2026, 8:17pm UTC](https://forum.innovativeusers.org/t/orangeboy-and-the-like-who-need-access-to-data/2932 "2026-05-14T20:17:35Z")
We are a consortia of 66 libraries. 1 library would like to use OrangeBoy to enhance their analytic understanding of the service area. OrangeBoy is requesting SQL access (read only) to our Sierra server. My question… --- ## [Overdrive Users Group](https://forum.innovativeusers.org/t/overdrive-users-group/2892)
**Author:** [@rpruiett](https://forum.innovativeusers.org/u/rpruiett)\ **Replies:** 5\ **Last updated:** [May 1, 2026, 9:29pm UTC](https://forum.innovativeusers.org/t/overdrive-users-group/2892 "2026-05-01T21:29:22Z")
Hey everyone. I’m going to post this in a couple of places, but for those that were at IUG and attended the session regarding the potential of starting an Overdrive Users Group, I am the one that offered to set up a Dis… --- ## [Clarivate soft launches New Knowledge Portal](https://forum.innovativeusers.org/t/clarivate-soft-launches-new-knowledge-portal/2887)
**Author:** [@jcole](https://forum.innovativeusers.org/u/jcole)\ **Replies:** 0\ **Last updated:** [April 7, 2026, 8:52pm UTC](https://forum.innovativeusers.org/t/clarivate-soft-launches-new-knowledge-portal/2887 "2026-04-07T20:52:35Z")
Clarivate has asked us to pass along information on the soft launch of their New Knowledge Portal. “Dear Colleagues, We’re pleased to share the soft launch of the new Knowledge Portal today. This modern portal provides… --- ## [Upcoming Clarivate hosting webinar](https://forum.innovativeusers.org/t/upcoming-clarivate-hosting-webinar/2847)
**Author:** [@sruhe](https://forum.innovativeusers.org/u/sruhe)\ **Replies:** 0\ **Last updated:** [February 26, 2026, 6:20pm UTC](https://forum.innovativeusers.org/t/upcoming-clarivate-hosting-webinar/2847 "2026-02-26T18:20:25Z")
Hello! We have been asked to share information for an upcoming Clarivate webinar on the topic of hosted systems (both Sierra and Polaris), to help ensure it reaches all who may be interested. The webinar is scheduled fo… --- ## [Update from Clarivate on Knowledge Portal](https://forum.innovativeusers.org/t/update-from-clarivate-on-knowledge-portal/2799)
**Author:** [@jcole](https://forum.innovativeusers.org/u/jcole)\ **Replies:** 0\ **Last updated:** [January 23, 2026, 6:35pm UTC](https://forum.innovativeusers.org/t/update-from-clarivate-on-knowledge-portal/2799 "2026-01-23T18:35:34Z")
We’ve received an update from Clarivate to share with you on the upcoming Knowledge Portal. If you have questions, it’s best to periodically check back on the link they shared or follow up with your Clarivate contacts di… --- ## [Upcoming Clarivate Support & Documentation Changes](https://forum.innovativeusers.org/t/upcoming-clarivate-support-documentation-changes/2777)
**Author:** [@jcole](https://forum.innovativeusers.org/u/jcole)\ **Replies:** 2\ **Last updated:** [January 8, 2026, 5:17pm UTC](https://forum.innovativeusers.org/t/upcoming-clarivate-support-documentation-changes/2777 "2026-01-08T17:17:53Z")
The IUG Steering Committee was invited to meet with Clarivate staff to get a sneak peak of coming updates to their support sites. Clarivate invited feedback from us and from our user community. They spoke about two majo… --- ## [Do you have a MOU/MOA to share?](https://forum.innovativeusers.org/t/do-you-have-a-mou-moa-to-share/2677)
**Author:** [@Ann](https://forum.innovativeusers.org/u/Ann)\ **Replies:** 2\ **Last updated:** [November 3, 2025, 1:07pm UTC](https://forum.innovativeusers.org/t/do-you-have-a-mou-moa-to-share/2677 "2025-11-03T13:07:12Z")
Hello. Does anyone have a MOU or MOA they’d be willing to share, for crafting an understanding between two entities sharing software and speaking to how personal data will be used and protected? --- ## [Submitting a conference proposal](https://forum.innovativeusers.org/t/submitting-a-conference-proposal/1532)
**Author:** [@jdcampbe](https://forum.innovativeusers.org/u/jdcampbe)\ **Replies:** 0\ **Last updated:** [November 2, 2023, 10:25pm UTC](https://forum.innovativeusers.org/t/submitting-a-conference-proposal/1532 "2023-11-02T22:25:56Z")
This page contains instructions on how you can submit a proposal for an IUG conference. Submit a new proposal Use this link to submit a proposal for the IUG conference Click on the Submit New Proposal button to sta… --- ## [How to create your custom GPT SQL Expert](https://forum.innovativeusers.org/t/how-to-create-your-custom-gpt-sql-expert/2581)
**Author:** [@bgaydos](https://forum.innovativeusers.org/u/bgaydos)\ **Replies:** 1\ **Last updated:** [August 15, 2025, 1:28pm UTC](https://forum.innovativeusers.org/t/how-to-create-your-custom-gpt-sql-expert/2581 "2025-08-15T13:28:44Z")
If you opened this post, you have probably seen some of Wes Osborn’s posts of Polaris SQL written with the aid of ChatGPT. Now personally, I have no plans to use AI to write any code due to my Luddite leanings, but reco… --- ## [Converting and Conveying MARC Records Into and Out of Databases to Gather Specific Records](https://forum.innovativeusers.org/t/converting-and-conveying-marc-records-into-and-out-of-databases-to-gather-specific-records/2564)
**Author:** [@CyberpunkLibrarian](https://forum.innovativeusers.org/u/CyberpunkLibrarian)\ **Replies:** 3\ **Last updated:** [July 31, 2025, 10:33pm UTC](https://forum.innovativeusers.org/t/converting-and-conveying-marc-records-into-and-out-of-databases-to-gather-specific-records/2564 "2025-07-31T22:33:33Z")
Abstract I was recently asked to find a way to gather a specific set of MARC records from a compiled MARC file based upon a list of item barcodes in an Excel spreadsheet. Seeing as how my response to most problems is “C… --- ## [Workspace Organization](https://forum.innovativeusers.org/t/workspace-organization/2556)
**Author:** [@eaclements](https://forum.innovativeusers.org/u/eaclements)\ **Replies:** 2\ **Last updated:** [July 30, 2025, 3:17pm UTC](https://forum.innovativeusers.org/t/workspace-organization/2556 "2025-07-30T15:17:35Z")
Hello! For those departments that do your own physical processing, would you mind sending a picture of your processors’ work space? We’re moving back to our main location after a remodel next month, and I would love som… --- ## [IUG Zoom forum on ILS Migrations 5/15/2025 1pm Eastern](https://forum.innovativeusers.org/t/iug-zoom-forum-on-ils-migrations-5-15-2025-1pm-eastern/2478)
**Author:** [@wesochuck](https://forum.innovativeusers.org/u/wesochuck)\ **Replies:** 3\ **Last updated:** [June 10, 2025, 8:32pm UTC](https://forum.innovativeusers.org/t/iug-zoom-forum-on-ils-migrations-5-15-2025-1pm-eastern/2478 "2025-06-10T20:32:07Z")
If you’re contemplating or in the process of an ILS migration OR have recently performed a migration and have tips to share, feel free to join us in a few hours for this zoom session. This session is free for IUG member… --- ## [Share your Data Visualizations](https://forum.innovativeusers.org/t/share-your-data-visualizations/2359)
**Author:** [@jmgold](https://forum.innovativeusers.org/u/jmgold)\ **Replies:** 7\ **Last updated:** [March 21, 2025, 2:22pm UTC](https://forum.innovativeusers.org/t/share-your-data-visualizations/2359 "2025-03-21T14:22:36Z")
At today’s IUG form on Data Analytics and Transaction Retention there was a request for folks to share examples of data visualizations they have built in order to provide some inspiration for others. Here are a few of t… --- ## [IUG Membership System Training Video](https://forum.innovativeusers.org/t/iug-membership-system-training-video/1569)
**Author:** [@wesochuck](https://forum.innovativeusers.org/u/wesochuck)\ **Replies:** 0\ **Last updated:** [November 8, 2023, 7:51pm UTC](https://forum.innovativeusers.org/t/iug-membership-system-training-video/1569 "2023-11-08T19:51:21Z")
Here is the slide deck for this session. Here is a link to a video recording of the training session for the IUG Membership System. --- ## [Syndetics vs ContentCafe for book jacket images](https://forum.innovativeusers.org/t/syndetics-vs-contentcafe-for-book-jacket-images/2146)
**Author:** [@wesochuck](https://forum.innovativeusers.org/u/wesochuck)\ **Replies:** 4\ **Last updated:** [February 28, 2025, 6:23pm UTC](https://forum.innovativeusers.org/t/syndetics-vs-contentcafe-for-book-jacket-images/2146 "2025-02-28T18:23:18Z")
We’re looking at switching our cover image provider and are curious which services the community is using the most. If you have a few moments and can complete the following poll and share any experiences, I’d appreciate… --- ## [Innovative reusing user generated code in Polaris](https://forum.innovativeusers.org/t/innovative-reusing-user-generated-code-in-polaris/2207)
**Author:** [@bgaydos](https://forum.innovativeusers.org/u/bgaydos)\ **Replies:** 3\ **Last updated:** [February 12, 2025, 2:29pm UTC](https://forum.innovativeusers.org/t/innovative-reusing-user-generated-code-in-polaris/2207 "2025-02-12T14:29:46Z")
Casual inquiry here, @wesochuck: Has Innovative ever taken user-developed stored procs and/or functions and included those as part of the standard Polaris collection of database objects? --- ## [Forum Follow-up: How to subscribe to Innovative Announcements](https://forum.innovativeusers.org/t/forum-follow-up-how-to-subscribe-to-innovative-announcements/2192)
**Author:** [@wesochuck](https://forum.innovativeusers.org/u/wesochuck)\ **Replies:** 2\ **Last updated:** [February 5, 2025, 1:53pm UTC](https://forum.innovativeusers.org/t/forum-follow-up-how-to-subscribe-to-innovative-announcements/2192 "2025-02-05T13:53:27Z")
During the December 2024 IUG Forum, there was a discussion about subscribing to Innovative announcement alerts. As of right now, Feb. 2025, those announcement happen in “Communities” on the Innovative Support Center. Su… --- ## [IUG 2025 Session schedule](https://forum.innovativeusers.org/t/iug-2025-session-schedule/2168)
**Author:** [@adantes](https://forum.innovativeusers.org/u/adantes)\ **Replies:** 5\ **Last updated:** [January 30, 2025, 4:59am UTC](https://forum.innovativeusers.org/t/iug-2025-session-schedule/2168 "2025-01-30T04:59:30Z")
Does anyone know when the schedule for the sessions is coming out? I actually need it in order to get approval and i’m hesitant to start booking anything until i get that approval. --- ## [Discord access?](https://forum.innovativeusers.org/t/discord-access/2130)
**Author:** [@Anna](https://forum.innovativeusers.org/u/Anna)\ **Replies:** 3\ **Last updated:** [December 17, 2024, 6:43am UTC](https://forum.innovativeusers.org/t/discord-access/2130 "2024-12-17T06:43:51Z")
Hello all, I’m new to IUG. I saw in a 2023 post that there’s a Discord available, but the URL (https://www.innovativeusers.org/resources/iug-discord/) leads to a 404 Not Found error. If the Discord is still alive, does … --- ## [New IUG 2025 Conference information posted](https://forum.innovativeusers.org/t/new-iug-2025-conference-information-posted/2029)
**Author:** [@wesochuck](https://forum.innovativeusers.org/u/wesochuck)\ **Replies:** 3\ **Last updated:** [October 3, 2024, 6:38pm UTC](https://forum.innovativeusers.org/t/new-iug-2025-conference-information-posted/2029 "2024-10-03T18:38:12Z")
In case you aren’t already “subscribed” to the IUG Conference 2025 feed, two important new posts were recently added regarding proposal & scholarship submissions. You can find more information in the linked forum posts … --- ## [Editing forum posts](https://forum.innovativeusers.org/t/editing-forum-posts/2031)
**Author:** [@bgaydos](https://forum.innovativeusers.org/u/bgaydos)\ **Replies:** 2\ **Last updated:** [October 3, 2024, 6:09pm UTC](https://forum.innovativeusers.org/t/editing-forum-posts/2031 "2024-10-03T18:09:55Z")
Moved from: Forum feature: Edit time window before emails are sent - #2 Thanks for this tip @wesochuck, but is it possible to make small corrections to older posts? I was just reviewing some SQL I posted and noticed a … --- ## [Forum feature: Edit time window before emails are sent](https://forum.innovativeusers.org/t/forum-feature-edit-time-window-before-emails-are-sent/471)
**Author:** [@wesochuck](https://forum.innovativeusers.org/u/wesochuck)\ **Replies:** 0\ **Last updated:** [October 13, 2022, 3:25pm UTC](https://forum.innovativeusers.org/t/forum-feature-edit-time-window-before-emails-are-sent/471 "2022-10-13T15:25:30Z")
Email delay window Don’t you hate it when you don’t notice a typo until AFTER you’ve hit the send/save button? :person\_facepalming: Fortunately, if you use the web editor on the forums, you get a 5-minute grace period b… [Next page](https://forum.innovativeusers.org/c/general/25.md?page=1)